Homewood Suites by Hilton West Fargo Sanford Medical Center Area

"Excellent place to stay. The staff is phenomenal. Liz,hodon,Danna , and the GM Chris Are amazing people to work with. I would recommend this hotel to anybody. Chris the GM Is friendly and knows how to run a business very well he goes out of his way to greet his customers."

"We spent 3 nights at this hotel while visiting North Dakota. Hotel was very nice and clean. Very quite too considering multiple youth sport teams were staying at the same time there. We got lucky and had an opportunity to enjoy their Wed. night reception - great food and good wine right there! Breakfast was very good each morning too - everything was in stock and warm. Room was very good too - great size and had everything we needed during our stay. My family enjoyed fitness room and the pool too."

"Clean, fancy, friendly, and seemingly well managed. No issues with check in, regardless of the event going on during my stay. Was half expecting a delay but to my surprise they treated me like a valued customer. Great breakfast, especially the orange juice! Best juice I've ever had!"

"First and foremost, I would like to do a strong recommendation for long stay bookings: Very careful when giving them your CREDIT CARD for INCIDENTAL!!! They will use to charge the room without looking if there is a Direct Billing in the booking, and the Management does not take responsibility for the mistakes of their workers. What happened to me was they charged me by mistake my total stay although they had direct billing in my booking, and this caused my credit card overpassing limit of credit and having the charge there for a week and after I had to affront a financial lose (fees for overpass limit of my card and for the change of currency). They promised I would be compensated with Hilton Honor Points for my loses but this never happen. Very poor Management, very few workers, not capable to attend the guests. On the top of all that, they accept clients partying and making noise in the patio during summertime and although me and other guests complained several times, no action was taken from the hotel with this issue. Summary, I would not recommend this hotel and I would look another option."

"Stayed here a year ago for a few months while visiting the area. Overall, the stay was fairly pleasant. Breakfast was okay and the grounds were well taken care of. The rooms were clean and the little staff they had worked hard to do their job. Here is where my beef with this particular hotel is. We ended up with room upgrade charges on our bill that we weren't made aware of beforehand. My husband has diamond status and one of the features that is offered (at least at the time) was a complimentary space available upgrade. We asked for this free upgrade upon check-in and the receptionist told us we'd have to wait to ask the manager who happened to be off work. A few days later and the manager arrived at work. We mentioned the diamond status and what the receptionist had told us. The manager upgraded us but casually forgot to mention that it would be a higher rate. You can imagine our shock when the bill came in. We asked about the increased prices and we were given the explanation that we needed to ask for a room upgrade the day we checked in. Ended up calling Hilton Customer Support to no avail. Decided to wait on posting this review but I feel now the time has come to warn others."