Menards 1300 13th Avenue East, West Fargo, ND 58078

"Went to Menards to help my brother out, working on a shelf. Found the shelving we were looking for, but they were all damaged. Brenden, one of the employees in shelving/storage was absolutely no help, rude right off the bat and offered no help. Wouldn’t even go look to see if there was a solution that matched our project. After blowing me off he went back to joking and hanging out, being cool to his buddies. Then lied to his management about having good ones and wasted our time because we walked back to get a good one. There were in fact none. If you’re going to pre call the manager make sure you fact check. I don’t like liars. After my first time there, I might not go back."

"I needed parts to build a foam cutter for my model railroad layout. Job done. Mountain carved, base paint. (Pics)"

"About a year ago I bought this Cabrillo whirlpool tub. Life happens and I finally got around to installing it. Install went well until I filled it with water and it immediately started leaking from the fitting in the tub wall for the suction line to the pump. I can seal the inside of the tub, but it's a two piece flange and I have no clue how to seal it other than cut a hole on the outside to get to the pipes. This came directly from it's original box. There is no chance anyone can convince me that these units are tested before packaging. I have no way of even taking it out as they need to be grouted in. It's basically junk. Menards, great store, big fan. This tub, no bueno."

"I purchased a propane patio heater. Upon opening the box, this is what I find. I called the store and they can offer a refund, but I need to drive 2 hours one way, back to the store to get the refund. What a joke."

"I was shopping last month at this Menards with my toddler, and while distracted my $16.XX rebate check apparently fell out of my pocket somewhere. I retraced where we went and couldn't find it and figured it was lost - someone probably picked it up and used it. However, a couple weeks later a Menards envelope arrived from this same location and inside was my $16.XX rebate check! Even the post-it note list I had put on it was still there. Apparently, someone found my rebate check on the floor, it made it to management, they used the info to get my address, and mailed it back to me. Thank You to all the good people at this Menards whose hands that rebate check went through! I/we greatly appreciate your act of good will and integrity!"