Studio B

"I been coming here for years, I only let the owner thread my eyebrows because I like sticking to one person. She has this new assistant in that I gave a chance to thread my eyebrows and she did them horrible. Now everytime I come in the shop I tell Bhavana I WOULD LIKE TO WAIT FOR HER I DONT WANT TO GO TO THE NEW LADY!!! She tries to force this lady upon me! TODAY was the last straw, bhavana got mad at me cause I didn’t want to go to her new assistant she started doing my eyebrows very aggressive and made them thin. CUSTOMER SERVICE was HORRIBLE !!! I’m the CUSTOMER PAYING MY MONEY!! I feel like if I don’t want that new lady on my face i have every right!!! Not coming back. Made me very uncomfortable!!!!!!!!!! As I look at the reviews I see I’m not the only person who feels this way!"

"Got my eyebrows threaded. Great results! Very quick and painless!"

"Basically took my entire eye brow off, went to ask for a refund because both eyebrows were so uneven and she told me no. DO NOT come here, these people will mess you up! Very unprofessional and have no idea what they are doing. And they don’t think to request, if you ask them to ‘clean up’ your eyebrow they will make them so thin. Horrible place."

"Used to come here regularly when I lived on the west side of town, even though she will scalp you if you don’t tell her to leave them a little thick….Last time I came here she pulled out another chair for me to sit in in front of everyone. I was so embarrassed I just sat down and didn’t say anything. I’m plus size but i’m not “break a chair” fat. Plus if you worried your salon chair is that fragile don’t be so cheap and buy a better built one. I will not be back."

"I have been going here for years and the business is going downhill. Customer service is terrible. The owner is extremely rude and I feel as if she purposely messed up my eyebrows because she didn't want any more customers. I arrived at 5:15pm and she had her open light on, I walk in and there are 2 customers waiting as she works on another. She never once stated to me that she was closed or was no longer taking customers or I would have simply left. She waits until I get in the chair and tells me she is now closing at 5 on Saturday. She then proceeds to ask me if I would like them as thick as possible I said yes. She then does my eyebrows as thin as she possibly could as she complains about more customers coming in. Terrible customer service and terrible work. I wouldn't recommend or ever return. She needs to learn professionalism and how to treat paying customers. A simple I am no longer taking customers or I closed at 5 could keep more clients from leaving instead of accepting them and doing bad work because of your feelings."