Arkansas Federal Credit Union 7887 Phoenix Avenue, Fort Smith, AR 72903

"The teller she was very helpful. Very friendly and was knowledgeable about her job. Glad we choose this bank."

"Their customer service sucks. As a manager of a local bank for 6+ years, I know that I have higher expectations out of customer service; however, they don't even meet the first bar. They're rude. Put their noses up to you and God forbid you have any issues or questions about your account. They are smarter than you. Richer than you and will let you know it. Oh, and good luck getting them to return a phone call or email. I tell all of my clients to steer clear of this bank."

"Visited to make a cash withdrawal for Christmas and to purchase high rate CD. I did not have any problems and clerk at front was polite and pleasant. Young man helping me with CD answered my questions and made it simple to do CD transaction. Always good customer service."

"There is no better financial institution. Transparent, customer focused service in the branch and on the phone. The mortgage department has issues, which I expect will be resolved, because it's clear the top management cares."

"I went into withdraw some money from my checking account. Everything went smoothly. Young lady was very professional, and after the transaction, she told me of upcoming positive changes that I could take advantage of. I always appreciate and value, Arkansas Federal credit Union."