Direct Auto Insurance 1200 Grand Avenue, Fort Smith, AR 72901

"This was the easiest and smoothest insurance sign up I’ve ever been apart of. Like wow I still cannot believe that it was real. Very respectable and gave me multiple options. Included quotes that weren’t technically through her company. I believe her name was Heather. I will 1000 percent recommend my family and friends to her. She deserves a raise and promotion the way she made the process so easy. Thank you again Heather you were 11/10! Best agent in fort smith! I don’t see it getting much better than her"

"I would like to give a great big THANKS to Bob Yoes. He went above and beyond to find out what the problem was with my insurance. As he couldn't get it taken care of on 4/20/2021, however he put in the extra work and was able to get someone in upper management to assist him assisting me. What a great guy!!!! Bob took it one step further he called me today 4/21/2021 to let me know he was still working on my problem. Needless to say I have new insurance with another company. It just touched me to know that Bob went so far to try to help me. That is what great customer service looks like. THANKS BOB FOR EVERYTHING"

"Bob Yoes was super helpful In setting up my new policy! He worked through all the kinks with me to get me at a fair quote and helped explain everything clearly and gave top notch customer service the entire time! I would definitely recommend him to anyone looking for a new insurance agent!"

"Robert Yoes is the absolute amazing. I have never had such a wonderful time with an insurance person. I feel like I can completely trust him. He is the best. He was so helpful. He was my life saver."

"In general Direct Auto has some great rates and the policies are worth it! Whether liability Or Full Coverage, they’ve always done their best to write the best policy and for a price that won’t break ur pocket! Ms. Mary Williams is my go to !!! She is extremely thorough, professional, and so easy going! You can hear her smile and positivity through the phone, and know it’s genuine. Definitely recommend! May God Bless you Mary! I greatly appreciate the help you’ve given me !! AB"