Books-A-Million 4145 Phoenix Avenue, Fort Smith, AR 72903

"Love this place! Always have some unique quirky items up front I like to look at. So many different books too. I do wish they would have center setups for other religions and or philosophies. Christianity isn't the only perspective people believe."

"It is so nice to still have a real bookstore. The coffee shop was good and the barista was a sweetheart. I just wish there was a section of books in the Spanish language."

"Sales staff remembered us from previous visit where she had helped order online a book that was not in store. She again went above and beyond to help us use the gift card we had this time. Amazing customer service!"

"I love this place. Reminds me of Hastings a little bit minus the option of being able to rent videos or video games. Huge selection of books, children toys, trinkets and more. Plus you can get coffee there as well."

"My favorite big bookstore! This is my first time at this location, and it was a nicely stocked and clean store. The bookstore staff was friendly and helpful. I love their Disney section and their fun gifts although they are quite pricey. They always have a great clearance section too. The coffee shop, Joe Muggs, wasn't as great though. They have changed their menu and no longer have Italian sodas which was a bummer. They did have fun literary themed drinks this visit like Butterbrew from Harry Potter and The Red Queen from Alice in Wonderland, which we tried and liked. My husband thought the brewed coffee wasn't great (lacked flavor and scorching hot) and they had no milk or cream avail on the condiment station. I do wish BM offered a kids program or free rewards program like Barnes and Noble. Most of their discounts seem to be for online or for their paid membership."