Valvoline Instant Oil Change 3460 North College Avenue, Fayetteville, AR 72701

"Amazing place to get your car taken care of. Employees are very knowledgeable and are very nice. Would definitely recommend getting your car serviced here."

"Horrible service and poor communication. Was there for 1hr and 45 minutes for a simple oil change. Was told half way through they were under staffed. Manager wasn’t helpful and instead of focusing on getting a customer in and out they kept all 5 bays open which clearly they couldn’t handle. To top it off after they were done they handed me a screw from underneath my truck and said they stripped it , tried to blame the last place I went to and told me to go to O ‘ Reillys to buy a new part. Wouldn’t recommend this place to anyone"

"Came here the first time a couple months ago. Good experience. Today I pulled in and waited... and waited... and watched as three other cars that arrived after me, got their oil changes and went. The guys just kept waiving people into the other bays, and never thought to tell me that the person I was sitting behind was having repairs. Fun lunch break."

"Very helpful and friendly staff! They were not pushy to add on additional services, though they recommended what was needed soon, which I appreciated. They took time to explain the options as well. Overall I would definitely return for both the convenience and kindness!"

"Most of my experiences here in the past have been pleasant. So I can’t give 1 star. Today was unfortunate. The ticket shock at the end due to lack of communication from the employee that started the transaction. My service was double what I expected the cost to be or what was talked about in the beginning of the interaction. Make sure the person giving you the prices is being fully transparent with you or they’ll take advantage of your lack of understanding. I wish more could have been done..The person who did try to help me at the time of the ticket shock was very apologetic and offered a possible discount if I did return. I do appreciate that. However, I’m not sure I’ll be back as now I’m set back by an expense I wasn’t expecting. Lesson learned."