Sam's Club Tire & Battery

"I found a screw in my tire this morning and popped over to the Fayetteville Sam’s to get it checked out. Justin in the tire and battery shop helped me out and he was fantastic. He explained everything to me carefully and to the point, didn’t make me feel silly for asking questions and truly made me feel like I was in good hands and good to leave in a better situation than how I arrived! Totally recommend this place, ask for Justin! I will be back!"

"I have not tried to get tires at Sam’s yet. I am looking for a set of new tires to buy but I see too many negative reviews about Sam’s to even consider taking my car there. So I’ll keep looking at other places."

"I had to order my tires set of 4. I was told thay would be in 3 to 4 days. I checked on the 6th day, and they said the tires were in. I went to Sam's in Fayetteville talked to the gentleman at the tire and battery desk and explained to him I had to go out of town on Monday and the tires were supposed to been in two days ago that's why I got the there. He told me I was supposed to make an appointment, and the soonest one they had was Thursday today is Saturday. He then told me to be here tomorrow at 10am when they opened and he would get me in second because my tires were late. Great, I showed up Sunday morning at 9:30 am. when the door opened at 10 am. I went straight to the tire desk there was only one person at the tire shop 5 minutes later a hispanic guy showed up and opend a register i explained to the Hispanic gentleman behind the desk my situation he told me no way without an appointment. I told him I would have to figure something out and walked away. I called my wife and talked to her about our problem. I then looked over at the desk and bought guys we're just standing there doing nothing. I've been a business owner 20+ years. Sam's has a problem in this department. I would start with the management Lewis. I did buy the tires, but I will have to take them to another business to have them installed. I will never depend on Sam's to help me or my family again."

"Terrible customer service. My daughter spent over $600 on tires here less than 6 months ago. The tires were supposed to have a warranty but after they deteriorated and wore down to the point that they were showing threads, after only 6,000 miles, Sam's REFUSES to honor the warranty. My daughter had a blowout on I-49 which could have obviously put her life in danger. Again Sam's doesn't care. All they care about is making more money at a time when people are struggling to make ends meet. Disgusted. I will NOT be renewing my membership!"

"Getting 4 new tires put on my car. Get a call that the work is completed. Nobody tells me they wrecked my car. How do you do this, then how do you do this not tell the customer. Place a claim with them and they still haven't resolved the issues. Literally, been 2 weeks and I travel for work. I can't be driving hours upon hours on the highway with my bumper hanging. Just asking for more damage to take place. Do not take your car here."