USAble Life 17500 Chenal Parkway, Little Rock, AR 72223
About the Business
USAble Life is an institution located at 17500 Chenal Parkway in Little Rock, Arkansas, United States. We pride ourselves on our efficient claims processing, with over 95% of complete claims being processed within five days and with 97% accuracy. Customers can trust us to deliver on our claims promise.
Our AccessAble online tool allows benefits managers to easily enroll employees or allow employees to enroll themselves. The tool also includes built-in communication features to keep employees informed throughout the process.
Jessica Goeman, a web business systems analyst at USAble Life, excels at testing and breaking things to ensure the highest quality for our customers. She uses a "test to break" software testing approach to identify any potential issues before they arise.
Rebecca Lester, the manager of training and quality assurance, is dedicated to providing the highest level of service to both internal and external customers. Since joining USAble Life, she has created training solutions that empower our customer care associates and operations teams to effectively meet our customers' needs.
Location & Phone number
17500 Chenal Pkwy, Little Rock, AR 72223, United States
Reviews
"Nice building, noticed work being done to the building, security is nice."
"This *s s nice place÷ to get to% during winter month parking debates."
"This is the worst insurance company ever! I had cancer insurance with them and they gave me a brochure stating i could keep them as long as i made my payments. I made my payments in advance always. I was canceled for no reason and when i would call customer service they would say ok we will send you a new policy but they never did. I called them 8 different days and talked to their customer service and each time they said they were sending a new policy and a bill but i never received it. I am perfectly healthy with no health issues. I gave them a 1 but they deserve a zero!"
"Im not even gonna wrote a review. The less than 3 star rating speaks for itself"
"Do NOT buy insurance from this company. Thru a series of errors on basic life insurance issues by several employees, my insurance is in jeopardy. My limit dropped by 50% @ age 65, I was given a new premium rate. When I paid it, I was told, "our mistake", premium remains same until a month before your next birthday. Told them I was sending the additional premium, which they cashed. In mail today I have a refund check of the first amount I paid saying they couldn't accept a partial premium. A series of employees don't know how their policy works, don't document phone calls & then say "oh, sorry" when through their actions you find your policy is considered not paid. Heaven help people who rely on the thought the employees know what they are talking about"
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