Caliber Collision 1190 University Avenue West, Saint Paul, MN 55104

"My car insurance recommended this shop and it was a very pleasant experience. The front desk was very friendly and my tech Andrew was very professional and patient. He answered all my questions before and after the repair, and really made sure my car is back in hand like a brand new one. Also very sweet is that I picked up and dropped off my rental car at Caliber Collision which is way more convenient than I thought. Overall this experience is really beyond my expectations and I would definitely recommend this shop to my friends and families."

"Caliber Collision on University Ave in Saint Paul IS the best place to trust your vehicle. They went above and beyond to get me the result I needed. The repairs done to my car were AMAZING! I was kept in the loop the whole way. Everyone there was so professional and considerate of me as their customer. In the current state where lack of customer service and care sadly dominate, Caliber Collision proved to me that does not have to be the case. Andrew was specifically the BEST!!!!!"

"Every person on staff at Caliber Collision was excellent to work with. They were kind, sympathetic, helpful, and informative throughout the whole process - from drop-off through pick-up - and even made sure I reached out to insurance to verify an issue, to ensure I didn’t get charged unnecessarily. The end result was fantastic - it looks like the deer strike never even happened."

"I had my vehicle repaired at Caliber following a side-swipe in a parking lot. They worked closely with my insurance which made the process feel so smooth and simple. They are also located right across the street from Enterprise, so I could easily pick up and drop off a rental car while my vehicle was in their care. I appreciated the employees' honesty and their frequent communications letting me know how everything was going. I am so glad to have my car back and looking shiny and new!"

"Awful experience and service. My vehicle was in their shop for repairs to the front passenger headlight/bumper, with an original estimation of 30 days till completion. A week into my car being there, it was hit across the passenger side by a tow truck from an independent towing company in their parking lot. Initially they assured me they will handle the claim as they had video footage of the incident and they will take care of the estimate and work with the insurance company of the towing company. That would have been great, but it appears none of that happened. Now they say the footage is lost and has disappeared after 30 days!? After nearly 3 months in their shop, my car was pronounced a total loss from my original claim as their estimate continued to climb exponentially. This is a shady place that does not have the customer in mind. Now, they are stating the 2nd claim will not be resolved as my car was pronounced a total loss from my original claim, however the two are completely unrelated and have no effect on each other!! I would never recommend this shop, and will actually be advocating for folks to stay far away. A horrible experience with lies and misconception throughout the entire process. I started to wonder if they ever told me one truthful thing. Did one of their own employees hit my car? Who knows, but this shop is terrible. Photos attached are from the original claim (right headlight) with additional photos for the damage from the alleged tow truck while in their shop."