Christus St Michael Health Center

"been waiting since 7:25 pm it’s 12:19 waited this long and still isn’t even have a room."

"I have called the OB clinic different times and spoke to Cheryl over the phone and she has hung up on me multiple times. I am new to the area and I use tricare as my insurance and I have no idea who the doctors are etc etc. lots of things I don’t know about the area of Texarkana and this clinic, she also has NOT been helpful at all and when I try to ask a simple question or for help with something she just rudely hangs up the phone on me. If anyone happens to know who her boss is I would like to speak to them about Cheryl. She is a very rude lady and I feel like she needs to be fired. She has extremely bad customer service. I have called a couple of times to figure things out and she’s the same every time I call. An extremely rude and hateful woman."

"Worst hospital ever! My grandfather died here cuz they pumped him full of chemo. And when I went to school for medical assisting you know what they tell us. That there is a cure for cancer. Then I go here to try to get refills for my daughter because Medicaid is dragging their feet. Why can't help what Medicaid does that they sure stopped my daughter getting medication and it's life-or-death when my daughter dies I'm going to sue the s*** out of this place and Medicaid."

"While the Nurse’s I had were very Nice, Everything about this Hospital is just Poor. They sent me home too early without making sure my problems were Fixed, forcing me to be readmitted only a few days later. Everything takes too long to get approved; you will be waiting for literally 9 Hours before they even consider giving you a Pain Medicine. They messed up my Food Order and didn’t fix it until 5 Hours later when Lunch came. When they tried to take my Blood, every time they would miss the Vein & just jiggle it around until they got one. My Arm looks worse leaving the Hospital than going in Everytime without Fail. They’re constantly waking you up in the Middle of the Night to check Vitals, yet not one Co-Vid precaution was ever followed. I had worried I might have had Co-Vid they wouldn’t even check it for me. I could have it or not and it be no different. I feel bad for complaining about it, as I know it’s not an Easy Job, but it’s Pitiful service. Just Pitiful."