Aspen Dental - Apple Valley, MN

"Dr. Andrea is always great! She is very compassionate, gentle as she works and straight forward in explaining things. She always takes time to make sure I’m comfortable. Every staff member that I’ve spoken to at the clinic has been kind and very helpful. I have been coming to Aspen dental for almost a year now and don’t plan on going anywhere else!"

"Extremely disappointed in this place!! Went for an exam & teeth cleaning. They lost my info/chart and previous x-rays. After putsing around they finally found it.. got new x-rays done, the dentist came in looked at the x-ray and said “here’s a referral for a root canal” and walked out without even examining me. No teeth cleaning either; I literally got pushed right out of there! On top of it, they said they’d bill my insurance.. nope didn’t even attempt it, they billed us $300 and it was covered by insurance. Went to a diff dentist and turns out i don’t even need the root canal! I tried to email and call to receive my x-rays from them to send to my new dental office and they have yet to even send them to me! They are careless and all of the girl working the front desk are nothing but rude!!! Do NOT recommend."

"Got in early to my appointment. As always, staff was very professional and personable. The assistant helping me, Ariana, was very knowledgeable about the process of aligning my new dentures. She repeatedly checked to be sure I understood and asked for questions."

"Everybody there was fabulous. Started with insurance being messed up, the wonderful staff worked on it , till it was figured it out. The dental hygienist and the nurse…. Great!! The Dr!! Amazing !! The young lady helping me with billing just awesome! Go there ! What great service ! Friendly staff!! They are so positive and supportive!"

"I made this appointment and let the receptionist know that I’m in a lot of pain and I need something done to fix it during my appointment. I let her know I had dental coverage and I’d bring that to my appointment. When I arrived I was presented with a bill for $200. I just walked in the door, how could I have been charged anything? Then I was told the only thing that was happening was X-rays and an exam. Nothing to fix the problem. After the X-rays I had to wait 15mins for the dentist to see me. During that time I asked if I could get anything for the pain but wasn’t given anything because the dentist would be there soon. Then after reviewing the X-rays and she checked out the area my teeth hurt. After looking at one tooth she said it probably wasn’t able to be saved. So why couldn’t I get it pulled right then? Then the assistant asked about the other tooth next to it. After looking again at the X-ray the dentist asked me to sit down and have another look in my mouth! Then said that the tooth next to it also had a cavity but might be able to be saved. After not really accomplishing much I asked if I could at least get a prescription for the pain and infection? The dentist said they would call it in shortly and I’d have to give them 45mins to do so. It’s been 4 hours and no prescription and the office is closed! I’m so disappointed at the absolute incompetence of the entire staff! Clearly this place is scraping the bottom of the barrel because the staff is more worried about their nails and eyelash extensions to bother fulfilling their actual duties the job requires. Aspen dental should be embarrassed to have this kind of service happening. Not only did they not do anything I was informed they might not be able to do the actual procedure. What kind of dental office and dentists can’t do basic dental procedures. DO NOT USE THEIR SERVICES. ITS A JOKE."