The Home Depot

1385 7th Street East, Monticello, MN 55362

"They should have trained personnel in the painting area, the lady cannot do the paint even if she has the formula."

"Wow. Dakota the manager is awful! Never again will I purchase flooring from home Depot!! First off, I bought 103 case and didn't realize that they never gave me the bulk price, so already I was out $350... (Not to mention it took the flag waver 2 hours to get 3 pallets of flooring to the front of the store. A nightmare). I went to the store and stated that it will be past the 90 days by the time the flooring is complete (I'm building a new house) and they assured me I would at least get in store credit. Now come the day where I need to return 16 boxes of unopened flooring, with the receipt and they will do nothing for me. I wait THIRTY MINUTES to talk with Dakota and he wouldn't even come to the customer service desk. He sent someone to tell me to call a number on the receipt. There was no number on the receipt. Way to go Home Depot. Educate your employees and hire a better manager, so your customers don't lose thousands of dollars. If you need great customer service see Tom (the manager) in building materials at Menards. We will be buying the rest of our building needs there and no longer going between the 2 stores."

"Says milwaukee oscillating m18 tool not in stock and I had to order it shipped to store. I needed it asap. Delivery date change and I had no choice but go to fleet farm. Had to go pick up other supplies from home depot and what a surprise there was 3 in-stock. Can't refund until the one I order comes in. What a waste of time. Feeling disappointed."

"11/09/2021. Just purchased an unfinished wood screen door. Had tremendous help from a young associate. Did not get his name, but if he reads this he will remember me. He carried that door through checkout and placed into the back of my Jeep Cherokee, way out in the parking lot. What a nice guy. I also purchased hardware for the installation. Now a little sanding and painting I should be good to go. I usually have good luck at Home Depot."

"It is 6:22 on a Saturday morning. Google as well as their store sign advertise they are open at 6. An employee walked by and saw people standing outside but did not bother to rewatch our or offer explanation. As I’m writing this an employee came and activated the sliding door and informs me the door was open. There is a flat bed truck for rent that I parked next to. The front tires are scalloped to the point of being smooth. The rear tire has a huge gash in the sidewall. I didn’t look on the other side of the truck."