Domino's Pizza

"First time ordering here. Very upset at this service tonight. We've been waiting well over an hour and a half for our food. They never contacted us it was going to be this wait. Then when we called to see what's going on , the said it was extremely busy . Which I totally understand, but why not let people know? Also it was for delivery . We said hey no problem we will come pick it up instead ( 15min drive ) then can you throw in 2 lava cakes ( hence already waiting a hour and a half ) ( they didn't even make it yet) and they said we would have to wait another hour then if we wanted 2 lava cakes . This is the most ridiculous thing I've ever heard. I managed a pizza place 15 years and never seen or experienced this sort of bad customer service. I get it their busy .but call people then . Or tell the new orders the real time it's going to take . Or pause the online orders or phone calls till the staff catches up . There's so many ways around this then making a whole bunch of people upset. Lava cakes are 2 inches . Instead of losing a 50 buck order and customers that just moved here."

"This crew is spot on! I do carry out and have my food delivered when I'm not in a rush. Their pizza's are always loaded with toppings. Their baked sandwiches are incredible. The cinnamon twists are a diabetics dream. They even have a driver who always gives out milk bones and cat treats for your pets. Genius! Stops my dog from barking and rushing the door."

"It's uncomfortable when you pay on card and have a cash tip, there's an old man that'll come to the door demanding I give him a tip. Sometimes refuses to leave until I give him a tip even if I had the tip money in my hand. This is completely unprofessional for a delivery driver to do, he is the reason why I have completely stopped tipping delivery drivers because I absolutely refuse to tip that man. I have been told by managers that he'll be fired yet he still shows up to my house when I order pizza, absolutely terrible service. Don't order from this place, only if you want an old man yelling at your front door for a tip right in front of your children."

"Editing to add my second horrible experience with them. I got a call from the manager. Attempted to order again tonight. App said 20 minutes then after i paid it jumped up to 70 minutes. I called and spoke too then to cancel if it was going to be 70 minutes. They assured me it would be 30-40. Against my better judgement i decided to wait. 70 minutes later my driver showed up... WITHOUT MY ORDER. just ooops. Must have given it to someone else. This place is horribly managed. He said it's get a credit for my next order but I don't think I'll be ordering from them again. Ordered a pizza at 6. App said 45 minutes. Called at 7 because the app said it was still being prepped. They told me it would be another 2 HOURS before they'd get the order in the oven. The store needs to learn to change the app to reflect accurate wait times. Or learn to manage the store so orders can go out on time. Or if they're overwhelmed shut off online ordering! If it had said it would be over 3 HOURS for a pizza I never would have ordered or wasted an hour waiting for it. When I asked to cancel they were shocked. Who waits over 3 hours for a pizza? Especially dominos. They did finally agree to cancel the order. But unacceptable."

"The employees at this location provide amazing customer service! Thanksgiving eve they were soo busy and every single person that walked in was greeted with an enthusiastic “welcome to Dominos!” They then asked for the persons name and told them they would have their order right out. The lobby and restaurant was very clean too!"