CVS 855 East Elliot Road, Tempe, AZ 85284

"Talk about dropping the ball. Placed a photo order on the website. Poster size and canvas orders are only available at certain locations. This is one of those locations that offer it. Ordered something a few days ago for a birthday present, needed it today. Only to learn it's not done and isn't possible. So I place my order, get confirmation it was received, and finally an email my orders ready. Get to the store and was told their printer has been down for over a week and they're not printing anything. This tells me they haven't taken any steps to fix it either. Bc from experience when they have a machine down and they submitted for repair--that store won't show as an option for your order."

"I would give 10 stars if possible. I drove to two other non-CVS locations only to find that the medication I needed was not available. I called this pharmacy, got a young lady who checked and acknowledge they had the medication. I walked in and got in line and the same lady that answered the phone asked if I had a prescription to drop off - I said yes and she asked me to step forward right away. She mentioned that it might take 30 minutes to get it filled so I said I will wait in my car. Less than 4 minutes later I received a call to pick up my prescription as it was ready!!! At the check-out counter the lady, Crystal, and the pharmacist explained what I needed to know and I was on my way. #1 100% professional. #2 F A S T (and I know that this location is busy but they are work quickly). #3 Courteous and helpful to me as a member of the "older" crowd. Fast, friendly, courteous, got the meds, got it right, and what else is there? EASY IN and EASY OUT. THANK YOU!"

"Poor service is so obvious here, suggesting poor management. Last purchase, I stood at the checkout counter with the employee clearly seeing me waiting; however, she clearly wanted me to the self-service checkout because she didn't want to do her job."

"Besides having the slowest pharmacy and closing for when most might have time to stop in and pick up their prescription your your weekly ad was advertising great discounts for picking up the items in the store only the store is somewhere in Indiana. The health records are all correct and know I am in Tempe and I can’t figure why the ad was trying to trick me into buying things in another state. It gave me an option to edit the store, but it looks like a phishing scam because you already have all my information. After January first my new health plan is associated with Walgreens, a company I respect and worked at for over 4 years. I think CVS is one of the incompetent and least caring of their customers. We always had staggered lunches so there would always be coverage. I feel sorry for your overworked employees due to your greedy understaffing. I have been very unimpressed with CVS from the first time I using CVS when I first started using in 2016 at the 16th st and Baseline and I was recovering from surgery and the store would never have the painkillers I needed after a bad accident where I needed surgery. I had to go to Fry’s every time."

"Hi, old lady with short straight hair in the pharmacy cashier. Please respect and if the customer gives you a smile what's the harm in smiling back? To the other customers you can be so friendly, so to me you can act the same, or if you can't you can act normal, don't be so rude. What's the difference between me and other customers?"