Cimarron Circle Construction

"First of all I will say that I've used this their pool maintenance service for many years and have always been pleased with their pool maintenance staff. However, I had the unfortunate need to have them replace our pool filter. During the removal process they cracked the intake and discharge PVC pipes where they were glued to other fittings. They tried to stop the leak by using epoxy but it did not stop the leaks and they came out twice to repair it with no luck. They said that pipes were old and cracks happen. They provided me with an estimate of almost $600 to perform the repairs. I thought that was high and expected that since they caused the issue, they may offer to at least split the costs. They refused to take any of the responsibility, so I contacted another company and received a quote of $180 for the project. So now I have a new company doing my pool maintenance and any service I may need. For just pool cleaning, they were fine but for anything else, I would advise to use another company."

"I recently hired a pool installation construction company to install a new pool in my backyard and I couldn't be happier with the results! From start to finish, the entire process was seamless and stress-free thanks to the professionalism and expertise of this company. The initial consultation was thorough and informative, with the team taking the time to listen to my specific needs and desires for the pool design. They were able to provide helpful suggestions. Now that my pool is up and running, I couldn't be happier with the final product."

"We used this company to build our pool because of hearing reputable things about them. But it’s not worth the headache of having to deal with a project manager that doesn’t have the skills to manage his contractors. Contractors that laid down the travertine was sloppy and did a horrible job with the evenness of the travertine and left concrete stuck on travertine throughout the yard and left their mess. When the contractor, Chuy, came out to fix it all he did was pounded down the travertine, chipped some travertine in the process and didn’t fix all of them. When I contacted the project manager, Eddie, he didn’t seem to care. It felt like they could care less now that they got paid. At this point I got the construction manager, Tim, involved. Tim came out to see what I was talking about and agreed that the work was done poorly. I was asked by Eddie to tag all the travertine I wanted fixed, again, which I did. When Chuy came out a second time they made it worse again making some areas of travertine very sharp and actually chipped some more travertine and they left even more messes around the yard. The third time coming out Tim, Eddie, and Chuy all came out at the same time to meet with me to be on the same page as far as what work was needed. Immediately walking into our yard Tim saw areas that were really bad. He told Eddie and Chuy to take care of the problem and to ensure that the yard is left cleaned up. Chuy finally fixed the unevenness but there are still some travertine that are chipped from his work but at this point I don’t want him ruining anymore. But of course the mess around the yard was not cleaned up at all which I contacted Eddie about it. He never responded. I gave him a week before contacting him again. I also informed Tim about it. Eddie finally came out on his own to pick up the mess. Eddie is a nice guy and all but to be a project manager takes skills to manage at a high level, which was lacking. I do not recommend this company due to the lack of quality and care especially when the customer is paying a lot of money for quality work. There were other concerns that I did not mention in this review but with the issues mentioned alone is something I would recommend to others to avoid if they don’t want work that look years old when it’s a brand new build."

"Greg Miller personally came to our home and oversaw all of our back yard construction project. He build our pool, put in a beautiful built-in grill and made our back yard a beautiful fun place for us and our kids. Greg Miller’s business is not fancy but he is honest, his workers are hard working, great quality and has the best price! We are very thankful. Thanks Greg! From Keith and Daiane"

"We hired Cimarron Circle to build a pool and hot tub for us. We were concerned because we weren’t going to be there for the initial part of the construction and it was not a standard rectangular design. Our Project Manager (John) kept us updated on the progress with phone calls and face time video calls which were extremely helpful. The entire backyard was transformed into a beautiful oasis and we love it. We also have Cimarron perform our weekly / biweekly pool maintenance and are very happy with that service also. Our pool is a salt pool and there was a bit of a learning curve but the team at Cimarron has been patient and helpful with us through this process. I would highly recommend them to friends and family."