The Maids in Greater Tucson 4425 East Broadway Boulevard, Tucson, AZ 85711

"Always on time. Always thorough and professional. Highly recommend The Maids."

"Do not ask for the Torqoise Team or their leader Mari and assistant Ana and owner Teresa.Very rude staff. My mother worked for this company two of the female workers bullied my mother made lies on her told her she was not good enough. My mother took her time to clean right while the team leader and assistant rushed the cleaning and left dirty floors! My mother would tell me the horrible treatment she recieved. She was fired due to these individuals females teaming up on my mother and making complaints on her. They would make fun of my mother, say she was going through menopause curse her out. My mother wasn't sure how to deal with the harassment and unfair treatment. They were yelling at my mom while she was driving them to their destination to clean, and on top of that the owner fired my mother!!. I tried to speak to the owner respectfully about the situation she did not care! I warn anyone from trying to work here, good luck! Also my mother has epilepsy so the fact they kept saying she was stupid and hard of hearing was discrimination!! My mom works very hard and she's a nice woman she doesn't argue. Nothing was done to the two females who bullied my mother and now my mom has no job and my mom mentioned she would never work for them even if they hired her back. She has an appointment for her epilepsy and this trauma also contributed to this. My mother told her supervisor and also the owner about this they did not care."

"Holy hell. I used these guys last year and they did a phenomenal job. I emailed them to schedule another cleaning, they quoted me over $100 more than the last time to do the same job, and also insisted they had never been here. I tried to tell them, yes, I promise it was you. I left a review on the website, your people left your business card which is how I knew which email address to email you at to begin with, and really it doesn't matter, I'm just trying to get a quote and availability but they seemed hung up on insisting it wasn't them. I feel like I'm in an episode of the twilight zone. Trying out other companies instead. It's a shame too because their cleaners did amazing."

"Horrible. I had used this cleaning service for years in two different homes that I owned. When the business changed hands, the service went south. The floors were never properly cleaned. The window cleaning was subpar. The owner could have cared less, which made me think that they wanted to drop me so they could take on a new customer and charge more. If you head on over to Yelp, you will see that they have more 1 ratings than any others. Please use caution with these folks. They are not to be trusted nor taken for their word. In addition the team leader was a liar, telling me that their allotted amount of time at my house was less than the supervisor reported. I was a generous tipper and any anger on my part is because the team’s poor service went on for months after I reported it. What a joke!"

"This was my first time receiving cleaning services, and I will certainly do my research next time. Besides the quick response from the company owner after I called and voiced my concerns, the entire experience was unsatisfactory. My 1400 sqft house is in good condition and just needed a deep clean to prepare it for a showing. After leaving three maids at my home for only 45 minutes, I received a call that they were finishing up. That surprised me a little, because even with three people, that seemed like a very fast clean to meet every requirement of the “deep clean” checklist. I walked in and discovered that the counter was still dirty (rice grains left on counter), the floor still had scuffs and grime stains, water spots in the bathroom, baseboards untouched, fans still dusty, dirt/dust directly under the bed and coffee table with no effort made to vacuum underneath. I know they cannot move furniture, but there was certainly enough clearance to easily reach dust under almost all furniture. I honestly felt like crying when I discovered how little effort was put into cleaning my home and thinking about the amount of money I spent just made me so frustrated. When I voiced my concern directly to the maids, the manager for the team addressed some of the problems, but, made me feel as though I was being picky/difficult simply for asking about the services and questioning the effort that went into the work. After the team left, I called and spoke with the owner who was understanding and she had the team manager return to my house to finish the job, which was an improvement but still not done to the highest standards. I have photos of the issues, and will post them on a separate review."