Mesa Vet Center 1303 South Longmore, Mesa, AZ 85202

"Having been tossed back and forth amongst therapists over the years as well as subjecting myself to the recurring traumas to bring each new therapist 'up to date', each time, I've always left feeling no progress was ever achieved at the last Veteran Center I seeked services from. Due to this experience, I decided to stop seeking help altogether. Late August of 2023, I was encouraged by other fellow veterans to try this location in Mesa, only to experience the exact same treatment in the span of 6 months. I last showed up to my appointment early as usual, this time accompanied by my husband, who, as a fellow veteran, was also convinced in obtaining these services as well. I was not only shocked to find out that my appointment was canceled (not last minute either) but that I was also re-assigned to another therapist, both of which were done without having discussed this during my last appointment or over a courtesy phone call between then and now. I was informed that the change was simply due to the excessive number of cases that my then therapist had. It has now been a little over 2 weeks that I have been waiting for the new therapist, a female this time, to call me back and schedule our first meeting, and unfortunately, I am still waiting. As of this week, I've decided that I simply will never seek services here or in general ever again. I imagine the VA and its associates will be happy to have one less veteran to be held accountable for. For those seeking services here: I caution for my fellow veterans to re-evaluate their decision in seeking services at this location given that they may be too overwhelmed and you may not receive the quality services you seek, and appointment dates may be too far in between. There have been times I've felt rushed or cut off during my appointments as well as led on to discuss topics outside of the trauma I sought to treat in an effort to hone in on other potential traumas the therapist may have found; Leading to yet 0 progress achieved in the area I sought to focus on. Personal opinion in general: As females, seeking services at the veteran centers has been heartbreaking. As I've always left feeling that we're simply better off just coping as we are programmed to do because we can simply just deal and adjust with trauma best. I also feel that we do not seem to fit the mold for the overall traumas that our male veteran counterparts experience in the military, which is true. We both experience trauma differently, while in service, but I believe trauma should never be measured, outdone, or invalidated, but it appears or at least feels like the male traumas are the only ones therapists validate, seek and feel better trained to treat. That is a complete shame and leaves a huge void that should be filled for female veterans. At the end of the day, the front desk staff has always been very warm and welcoming. I especially enjoyed a nice cup of joe and the pastries that were often provided."

"If you need help they are here to do that. while they may take some time to get to you. thats fine for the quality that they deliver."

"The director has an odd policy. If you've been seen at the VA in the past and you have serious multiple diagnoses, you have to be seen there first, regardless if you want to or not (although a VA-enrollment is not a requirement to attend counseling at the Vet Center). Mind you, there are plenty of reasons veterans don't go to the VA. So, this Vet Center is questionable. No stars would be better."

"Called these people for counseling was having family crisis and it was causing myself to panic act erratic I tried to get help. They said they would call back in a week! Then they did just to basically tell me to F myself!!! Freaking failures that our tax dollars pay for!"

"A combat wounded veteran was turned away today for PTSD/Addiction services with the only explanation being that you aren't equipped to help. What are you equipped for and why call yourself an accredited Vet Center through the Department of Veterans Affairs when you aren't willing or able to actually help someone who desperately needs it? This WILL be reported to everyone it can be reported to. 22 a day. Don't forget that. I'd give zero stars if I could."