Geek Squad
1408 North Litchfield Road, Goodyear, AZ 85395
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
Closed
Photos
About the Business
Geek Squad is a renowned institution located at 1408 North Litchfield Road in Goodyear, Arizona, United States. They specialize in providing expert technical support and assistance for all your electronic devices and gadgets. Whether you need help setting up a new computer, troubleshooting software issues, or repairing a broken device, Geek Squad has a team of highly skilled technicians ready to assist you. With their commitment to excellent customer service and cutting-edge technology solutions, Geek Squad is the go-to destination for all your tech needs.
Reviews
"They only see the TVs that you buy at bestbuy buy they are nice to tell you the truth about it but for fixing it they prefer you to buy a new one"
"This has been a painfully insulting & infuriating experience. After the store was unhelpful, I spent over an hour making an appointment for repair. The appointment was missed. I'm on my 3rd call trying to get this resolved. The 1st put me on hold for 30 min the disconnected, so I tried chat. They told me to wait, the escalated person told me to wait, then gave me a number to a tech who was accusatory, abusive, and said they weren't coming."
"Consumer beware! Not timely on work.. disorganized... Not honest with customer.. when confronted, then they come clean with mistakes.."
"Brought in my Samsung Galaxy watch I bought here about 2 yrs ago. Watch stopped staying on. Kept on turning off. Set an appointment with the Geek Squad. Figured they would know something. They won't touch it because I didn't get the "Geek Squad " protection plan at purchase. It was a Christmas gift. Thanks for nothing GS....."
"Terrible customer service! Don’t even try calling them because they’re rude and do not know how to talk to a customer. I purchased Bose headphones with a 2 year extended geek squad warranty over the manufactures 1 year warranty. For a total warranty of 3 years I was told word for word that if I purchased this 2 year warranty from geek squad at this specific location that it would come into effect once the 1 year manufacture warranty expired. Which it expired 11/11/2017. And That the 2 year geek squad warranty would expire in 2019. Well the headphones are dead and do not work anymore and they have hardly been used. They’re in perfect shape but I’m out a bunch of money because of a misinformed employee. Sucks but I know now not to purchase a warranty over what the manufacturer is offering on MOST items."
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