MidFirst Bank,

7485 West Cactus Road, Peoria, AZ 85381

"Customer service is alive and well at MidFirst Bank. Business banking is easy, and the drive up tellers are there until 6pm."

"Employees greet me by name, I've relied on Patrick the manager many times. 75th and Cactus Peoria Az."

"MidFirst is amazing, this location is even better. I have banked with them for many years and they handle all my personal and business needs. If I have a question or a need they always go above and beyond to serve. I appreciate them!"

"I’ve been a customer here over eight years and since the last Management switch with Vince Navarro gone, this place has turned into a complete nightmare. Long lines, long wait time, no more customer service. They treat the longtime customers like trash. The new manager is never available like Vince was. Now they want to put holds on everything especially in these times that is wrong and hurtful. It’s not your money to be holding it’s my money that I worked for and now it seems like I have to work for it twice dealing with you as a bank. Why do I even have to ask to be treated with proper customer service? I’ve never deposited a bad check in my account and it has never been overdrawn. That means you should treat me like a loyal customer that I am not your typical protocols that you use non-frequent customers. Do people really wonder why there is such a big problem with trusting banks, nowadays? Now there is a diagnosis called “bank anxiety” and this place is trying to give it away to their customers fast! My businesses and personal accounts are going to be leaving this branch ASAP. Good luck! (Previously I’ve reviewed this location with five stars) Mr. Navarro is the only reason why I still have my business accounts at MidFirst!"

"Vince is the BEST!!!! He always knows everyone’s names, if he’s not with a customer he makes sure to greet you, ask if you’ve been helped. You can tell that he shows his fellow employees the same courtesy as he does the customers, as the whole branch is all very nice, helpful, and cheerful. I wish there were more managers like Vince."