The UPS Store 428 East Thunderbird Road, Phoenix, AZ 85022

"The owner and staff are extremely helpful, friendly and welcoming. They put the customer first by acknowledging me when I come into the store and will let me know that it may be a few minutes if there is a backup.."

"The staff went above and beyond to make sure I was able to fulfill my order. I did not arrive with any materials as I originally intended to just buy the supplies to package my desktop myself on short notice. However, Pat told me they would be able to help me ship and package my desktop the same day. When I returned a bit later with my desktop, Pat and the other employees kindly helped me step by step to ensure my package was well protected and insured, exceeding my expectations in every way"

"Pat who works at the seventh Street and Thunderbird location is way beyond excellent! Today I drove past four other UPS stores because I was hoping to find her there. I did, and she provided superior service! When I’ve been to other locations or this location when she wasn’t there the service was, decent but not exceptional ! Pat is a huge asset to this location!"

"The associate that helped me was extremely friendly and helpful. I had an appointment to get my fingerprints done at a different UPS store that never opened and the associate at this store helped me get my appointment switched so that I could get them done."

"I have been using this store for years. Mostly for Amazon returns, occasionally to ship an item out. Every time I enter the store I get greeted warmly. Even when the store is busy it is not a long wait. The employees are great, they make me feel like I’m the only person in the store and solve all my Amazon issues and shipping needs. Thank you."