Puppy House 875 West Red Cliffs Drive, Washington, UT 84780

"Unfortunately it experience has been a nightmare. The sales process for our new puppy with Chris went great, but when we got home we noticed a lump on her shoulder. We brought her back to Puppy House, the representative verified the lump, and were told to take her to the vet and submit the bill for payment. Once the bill was submitted, we were then refused reimbursement and told they would only pay if we could prove it was a genetic disorder! Unbelievable. Then, on top of it all, were were provided paperwork to register our puppy with the International Canine Association -- only to learn that the registration code was incorrect. It took a week to receive the proper codes, only to learn that the name (and possibly the actual dog) of our actual puppy's mother is now apparently different! It has now been almost 3 weeks and we are STILL waiting on confirmation of our puppy's mother's information (breed, size, color, etc.). While we understand that breeders are involved, this level of delay and lack of communication is simply unacceptable. And being misled regarding reimbursement for a condition that the puppy was received in is simply unprofessional. Buyer beware."

"Cute puppy’s but the sellers are a scam, they put pressure to have the puppy and also they don’t tell you about everything, they told me that a had to take my puppy to the vet for a puppy check and they would cover the appointment and they didn’t, I try to talk to them and would say “everything is in the contract”. Overall please be careful to read everything and ask all the questions, don’t be scam by those people!!!"

"We purchased our mini poodle in Feb of 2024. It was an amazing experience. We love our little girl."

"Please read all of the 1 star reviews VERY carefully before making any decisions. IF you still decide to do business with them, get a copy of all of the paperwork you sign BEFORE YOU LEAVE and make very detailed records of every conversation you have with them."

"We stopped in to look. Ended up taking home Sitka. He was a pup that ended up breaking his leg jumping out of his pen. Needed a plate in his leg because of it, but he's doing great and has healed up just fine. He's still a jumper. He'll barrel out of the car window to get to the gate at the dog park. Best road trip buddy we could have asked for, he loves car rides and has been in great health ever since."