The UPS Store 1753 East Broadway Road, Tempe, AZ 85282

"Before I left Tempe, I bought an expensive keyboard for my recording studio. I left it in the hands of this UPS store to ship it to me here in Arkansas. Today, I received my keyboard. I couldn’t be happier on how Michael and Eric made sure the keyboard was safe and secure. I would recommend this UPS Store to anyone who feels the need to have special attention to shipping their package. Simply outstanding!!!"

"I was there this morning, January 30th, in the two young men behind the counter to great care of me. Just needed an engineering print mounted and they took care of it the lickety split. Great customer care. Thank you so much."

"It’s hard to express the gratitude I have for the employees of UPS Store #2020 on Broadway/McClintock in Tempe. I recently shipped a package containing wrapped baby shower gifts. I assumed I was shipping to a residence and addressed the package to the expectant mother. After several failed delivery attempts I learned the address was actually a restaurant where the shower was being held. I called the UPS Store for help and was given several options. I decided to have the package returned to the UPS Store and I would pick it up. Later that day I received a call from the store to clarify my decision. That night I received a call from a UPS driver trying to deliver the package, which had the mother’s name on it; not the name of the restaurant. I tried to explain my error and said the package could just be sent back. A few days later I received an email that my package had been delivered, but I didn’t know where. I tried to call the restaurant, left a voicemail and never heard back. The next day I went to the UPS Store and expressed my frustration and confusion. Michael, the manager, promised to get to the bottom of it and said he would call me. I had little faith in that, but a few hours later I had a voicemail from him stating where the package had been delivered. In the end, the driver had found the restaurant, added the suite number to the address and delivered it. I eventually spoke with the restaurant who held the package for me until I could pick it up. Two days later I got a call from Michael at the UPS Store asking if I was able to get my package. Kudos to UPS store #2020 on Broadway/McClintock in Tempe and to the driver (Bell Rd, Scottsdale). I truly assumed I would never see my package again. I think they all went above and beyond to help me."

"So helpful and friendly. Employee helped me unload 7 large boxes out of my vehicle. I truly appreciated it."

"Had the best experience. Had a couple of packages to return / drop off. It took me less than a minute to do so. The staff were so responsive and helpful. For one on my package, I hadn't taken the return label, the staff printed it for me. They even tape your box and pack it safely. No signature, no ID proof, nothing required. The best drop off experience I ever had in my life."