New River Mailbox UPS Authorized Shipping Outlet

"Quality service."

"Always helpful and friendly AND they stay until the REAL closing time. They never close not even one minute early!"

"Unfriendly, unhelpful, reluctant service, feel like you are interrupting something and that's when I am the only one there."

"Horrendous customer experience. Was spoken to vulgarly by the owner when asking questions to better understand the processes as to why the owner Debbie denied to accept our package. She stated that they could not confirm it would go out for delivery even though it was prior to their drivers arrival time because they do not know how full the drivers truck may be. The single box was approximately 29x17x9 at 18lbs and should be able to fit in a delivery truck . Why is a business operating if they cannot guarantee the package will be sent out same day ? In the past , we have purchased packing material at this location and never been denied delivery. It seems odd that because we prepaid the shipping and used our own packaging material that we are now being told this after multiple years. The vulgarity in the owners response is highly unprofessional and could have been dealt with appropriately."