The UPS Store

"i have come to this location twice the first time juan helped me with printing and emailing documents and was a wonderful help and so friendly ! so i came back today and richard helped me with emailing finding documents in my phone for me and printed over 50 pages i others r wouldn’t of known how to do i am not very good at technology have just moved to arizona 2 months ago, and your staff at this location is by far the most friendly patient and helpful ups emoyees( ever) i really appreciate you guys!!!!!! you deserve a raise and it may not seem like a big deal but i could not of gotten these legal documents completed without their help sincerly a greatful!!! customer"

"I was just at the UPS Store in Cave Creek. I just want to express my comment regarding the fine man Richard that helped me out tremendously with an Amazon return. He is always very knowledgeable and goes out of his way to help. I only wish more CSR’s were like Richard. We need more people like him in this crazy world. I hope he will be recognized by UPS for his expert Customer Service. Regards, Janet J Lourian"

"I run in here often before work to return Amazon products. General very short waits. Quick and pleasant workers - as opposed to some locations where staff acts like you’re bothering them. I’ve seen a couple color copiers. Some cards and some Office shipping supplies."

"For my needs, this store has been good. I liked it better when they were in their former location which was closer but this one has been okay. About the only downside is that sometimes there can be long lines but usually there are 2 people at the counter when that happens. Mostly I drop off Amazon items at this location, get a receipt that the item was dropped off and I am on my way. I use FedEx online and/or PayPal to generate USPS, UPS, or FedEx labels."

"I want to tell you about one of your staff members: RICHARD. He recently wrapped 3 boxes of family treasures that were sent to my son and his wife in Topeka. Not one item arrived damaged in any way!! He is a packing genius in our opinion. You are very lucky to have this fine man on your staff. He is always kind and helpful. Loretta J. Martin, Cave Creek."