Kathie L. Bankson, NP

"Kathy is the most educated individual when it comes to medication management. She has an incredible ability to tweak medication, and evaluate what is needed. We have seen her for the past 3 years. We also understand that her rating is completely inaccurate. She only accepts cash and mostly works in the evening, although she has a secretary who is present in the mornings. She offers appointments via telephone, as well as in person. She does accept insurance. Her rating is low. Patients have received their prescriptions yet failed to pay. When she chose to have to cut their medication out, as they were not paying her; they reacted by damaging her internet ratings. Subsequently, when their medications were discontinued, they chose to write horrid reviews out of anger. Her office is in Avondale. Parking is available, and there is a comfortable waiting room. She has been available in emergencies and truly has an incredible ability to work with children, as well as adults. I would highly recommend her. I hope that my family will never have to deal with a different provider or practitioner. She is excellent!"

"Kathie is very patient and kind, but her receptionist is another story. You're required to pay cash for all visits outside of EAP, which is not disclosed to you when making your appointment. After paying cash, my visit was never submitted to my insurance company so that it could be applied towards my deductible. So basically, the receptionist just took my money... she is very rude. I also didn't have enough cash on me the day of my visit, so I had to find an ATM. She told me that if I wasn't back by my appointment time that it would be cancelled and I would still be charged the full amount. Isn't it her job to notify patients that they only accept cash as payment when scheduling appointments?"

"My son was a long time patient, Kathie Bankson discharged him after being ordered by the court to provide medical records which is absolutely normal for a doctors office to receive. She had to be demanded by the court because she didn't want to provide records. She does not care about her patients! Cutting someone off from their psychiatric medications without warning is horrific. She does not care! This is the worst office for psychiatric care in Arizona and I'm not quite sure how this woman has been able to keep her license as a practicing psychiatric nurse practitioner! I would never recommend this place to anyone for mental health needs. She also goes on vacation or says she goes on vacation whenever she wants without warning to her patients!! Her daughter Amy works in the office and is just as horrible! They both should not be allowed to serve the community for mental health needs!! This is dangerous. I will also be making a report with the Better Business Bureau and wherever else I can to help the community to avoid going to this practice as she will leave you out in the cold! I guarantee that. This review deserves not even the one star that is required to post this review."

"As with others, this is the worst experience I too have had with a medical provider! Not only were our sessions more about her and her daughter, but after showing up for an appointment that she was not at, I was charged $175 for missing the appointment!! I even left a voicemail at that time asking where she was, and she still charged me. Her excuse was that the appointment was scheduled an hour later; however, not according to what she originally told me. If at all costs, avoid Ms. Bankson. Save yourself the distress and financial loss."

"The girl in the office who does the billing is one of the most rude and unprofessional ladies ever. My insurance company called her several times regarding my billing and tried to fix "her" billing error and she still won't let my daughter make a appointment. I can't help that she doesn't know how to bill. She has hung up on me, even though all I tried to do was help her get the billed paid. After the insurance sent out the check, she is still claiming it is NOT paid. Worst experience I have EVER had!! Many she shouldn't wait for 9 sessions to be over and then bill incorrectly."