Fry's Pharmacy

"I mean they are always nice and they give me the medicine I need to live! Haha all in all it’s a functioning pharmacy and good with my refills and reminders"

"The automated system when pharmacy is closed to be able to refill a prescription is the worst experience on the planet. Your automated system is horrible and should be revamped. It is the worst thing I have ever come across in the world today and I would like to publicly let this place know to please fix it thank you"

"The lady pharmacist here is rude to people. An older man in front of me needed his test strips and she told him she's too busy to try to find another Fry's that has it. I"m a pharmacist and can't imagine telling a patient let alone elderly man that I can't just look in our internal inventory and find test strips. She did it again with another lady in front of me another time. The pharmacist was annoyed the lady grabbed her bag confused her RX wasn't in there bc she had to counsel so the lady pharmacist had to lecture her that it's the law to counsel in a condescending manner.. eyeroll....Yes it's the law to counsel but the lady was just confused...she wasn't trying to take her bag without counsel. Maybe the tech. wasn't clear that he set aside the RX to counsel? She is just so quick to jump all over the patients. She spends a lot of her time explaining to people just how busy they are as reasons they can't do their job instead of spending less time lecturing so she can try to do her job better. Also I had an ointment that they needed to order and 6 days went by. When I called about it the technician said oh I don't know...maybe we gave it to someone else. Then she tried ordering it and was finally ready like 2 more days later. This pharmacy has become terrible and they need a new pharmacist ASAP that actually cares about patients. I also told the lady pharmacist that I needed a big note put in the system bc same error keeps happening and she told me she can but I should just ask when I come in instead. Well....if my husband picks up the RX he won't be able to get it fixed and it will become a thing....so just put the note!! We put noted flags all the time and are able to follow them. It's not a big deal. She just seems always argumentative and could care less about patients."

"I've been waiting for someone to pick up the phone, to even put me on hold, for 20 mins! I called in my script yesterday and it still shows that they have not even accepted it.. it's not a medication you can just stop.. and that's exactly what's happening. They are good when they're good.. bad most of the time. Obviously patient care is not at the forefront of their minds."