Walgreens Pharmacy

"In short: go somewhere else, trust me. This pharmacy is now staffed by the C-grade students, instead of the older American professionals. This used to be a great pharmacy with professional, patient, and caring employees, especially the pharmacist who was an older white gentleman and a pharmacy tech who knew me so well, she recognized me by my face alone; we got along very well. They’ve since hired an Asian pharmacist with a difficult accent to parse through, is curt, and aggressive. Unfortunately, that includes the rest of his team. Perhaps I just have to find out when the other team is working the pharmacy. My physician sent an order for a medication and they refuse to fill it, fully. I called my insurance and they said that they were limited to dispensing a one month supply per their contract with the State. My call with my insurance was cordial, professional, and (believe it or not) faster than the hold this abysmal pharmacy “staff” put me on. While I’ve had to twist their arms to do the bare minimum several times, now, with the unintelligible Asian “pharmacist” and his “team,” the staff on the shift under the older White pharmacist who actually earned his degree in the US, has been helpful, courteous, and caring for years, now. I’m glad I’m moving very soon so I can transfer pharmacies and find one that is staffed by professionals. To be clear, it’s not the fact that the pharmacy followed the limits of my insurance, I’ve never had an issue with that, it’s the fact that I had to deal with a tech who was, frankly, dismissive and downright rude. Then, after a 12 minute hold, when I finally got to speak to the “pharmacist,” I could barely understand him and he was downright aggressive. This is for an important medication, not just something like cough syrup. You would think they’d be more understanding. The absolute best part was when he flat out refused to send me any official form that indicated that what he was saying was indeed correct. That just tells me he’s not even sure if he’s right and doesn’t want to take responsibility for making the call he made. It’s especially disheartening because so many phenomenal people are looking for jobs, but they’re being filled by these kinds of folks. Honestly, avoid this pharmacy. Go to another Walgreens, Target, or even Walmart. It’s not worth dealing with the bottom of the barrel, at this specific location. It’s sad to see it go downhill due to this joke of a team. I’ve loved and used this location for about a decade. Never had an issue, until now."

"This is best pharmacy i have ever used. The folks always helpful. Great communication when there are issues. Friendly all the time."

"Don’t ever get medication sent here. Something always goes wrong or they don’t have it in stalk or they say the dr didn’t write the prescription correctly. It’s a total mess. I take the extra mile and use target pharmacy because by the time you get medication here you’re probably dead or dying ."

"Heather pharmacy operations manager was very rude to me just now. All I asked her was 2 simple questions, it took her less than 3muns to answer . Both questions I asked of her , I got short n bothersome responses to both."

"I worked for Walgreens Pharmacy as a senior tech 2 years ago. I feel like every time I pick up the phone to call them I am training again."