Potter's House Apothecary

"Don't send your Rx here. They don't call you back on time. They don't fill the scrip on time. They text you five minutes before they close on a friday night before the long weekend that your Rx is ready. They close five minutes early every day, so they're trying to get there at the end of your workday. Show up at 5:59 and it's too late. Trying call three times before they close that you're on your way and they just send it to voicemail. Thete's SO much more... Go somewhere else that values you as a customer...."

"I don’t understand why their ratings is only 4.1. Every time I’ve called to ask questions, not even a patient yet mind you. But they don’t know this. They have been kind, never made me feel rushed. The times ive called they are females but I don’t know their names. I became a patient today because of how kind and professional they have been. I’m excited to use my new pharmacy. Thank you ladies for making me feel welcomed"

"Just started using this apothecary shop a few months ago, as the medicine I had been using for years was no longer available premade and available for purchase at CVS or Walgreens. It now must to be compounded by an apothecary and purchased through the apothecary shop, in this case, Potter’s House. I was very impressed with Potter’s House. Considering the medication has to be compounded, it was ready in a reasonable amount of time. They called to let me know it was ready, and even offered to ship it to me, free of charge, if I was unable to pick it up for any reason. The shop itself was much larger than I had anticipated. I knew it was in a different location than the last time I used their services, but did not know if this shop was covering the same shop area as when I had been to Potter’s House before, or if this shop was covering an entirely different area. The employee was very pleasant. Although she appears to be quite young, she also appeared to have either been doing the job for quite some time, or had been trained really well, as she knew what she was doing. Even when something out of the norm occurred, she knew how to handle it. Mr experiences this far with Potter’s House have been very positive, and I only wish that I could use them for all my prescription meds."

"A few weeks ago I called Potter's House to let them know my 16 year old Chihuahua Mojo, who had been receiving his heart medication from them, had passed. I just wanted to make sure his medications were not going to be refilled. About a week later I got a card in the mail hand signed by over a dozen employees, sending condolences for my loss. Some of them even wrote about Mojo specifically. I was absolutely not expecting this. While I have always received great service from Potter's House, this went above and beyond. Thank you for your kindness and sweet gesture in such a devastating time. I am so grateful."

"Allison provides exemplary service to customers. I talked with her this morning and she went above and beyond, calling the doctor again for us and helping us expedite the script before my wife's trip! Additionally, she kept us informed on the status regarding her selfless acts of kindness. Allison has made our day!"