Safeway Pharmacy 13380 East Mary Ann Cleveland Way, Vail, AZ 85641

"They try their best to help the customer. But need to add more medicines, they don't carry as much as other pharmacies"

"I get my prescriptions and vaccinations here. The staff is always so friendly!"

"This pharmacy used to be our go to pharmacy in Vail. Sadly, I've transferred all of our prescriptions to Walmart. The customer service is subpar to say the least. A newer employee, Will, is rude in person and even worse on the phone. Don't blame corporate. Help the customer. A prescription was received by the pharmacy and filled 11/24. I placed and paid for an order for next day delivery. Yes, the next day was a Saturday but nowhere on the website did it say the service excludes weekends. Delivery was not attempted for the next day delivery order until Friday, 12/1. I wasn't home and a signature was required which again was not indicated would be required when the order was placed. TERRIBLE customer service. Called today to cancel the order and was told I needed to come into the store for a refund. This is beyond ridiculous."

"I get many prescriptions from your Safeway pharmacy. The app that notifies me on my phone has been changed now instead of knowing, which prescription by name is ready it’s the prescription number that is absolutely stupid. No one knows the prescription number, and especially us who have a myriad of prescriptions not a good update thank you so I can vent."

"It’s so sad that the pharmacy doesn’t have adequate staff to take care of their customers. I’ve waited in line for over 30 minutes with a full cart of groceries to get a prescription. The staff they do have moves in slow motion. If they had enough staff they could open up another register and take care of people. Also they wouldn’t have to close during the middle of the day for lunch. I find the staff very unpleasant."