Safeway

"Well now they may have two lanes open for checkout with full cart. Self check outs don't offer enough counter space for more than 5-6 items. Produce is 4 of 10 on for freshness on a regular basis. Digital deals often don't work and they changed the app to get sale prices you have to shop BEFORE you shop or scan yourself then scan again on way out. Meat on shelves was mispriced and wouldnt scan. Nearly 20 minutes to check out and overall twice as long to shop having to scan into app to get a sale price before you go scan. All in all, this is a very good set up that ensures a very bad customer experience. I am not sure if this grocery store chain is determined to make shopping the worst experience possible... but they really seem to be trying. And it's head office driven. Wish there was more competition."

"Obviously every business has flaws and mess up, but their customer service is impeccable! Every time, no questions asked they will fix it. Whatever that looks like. Just be a kind human when addressing an issue. Remember it is a human on the other side of that desk. Clean, friendly, great produce section, and the best view in town!"

"Way better than the Safeway in Rita Ranch. Much wider selection of products, in a much newer and cleaner store. The employees are extremely helpful and friendly, especially Aiyana at the service desk. She has gone above and beyond when I've had a problem, most notably getting my lost wallet back to me with all my cards and cash intact. The employees in the gas station have also gone above and beyond."

"The Safeway in Vail is brand new and very clean. All of the staff I've interacted with has been very friendly and helpful. The selection of produce, meat and other products is great. The import and craft beer, and wine selection is also excellent."