Walgreens 13542 East Colossal Cave Road, Vail, AZ 85641

"This pharmacy is horrible, our script was put in on Friday the 22nd they told us two hours it would be ready. We explained we had to go out of town for 3 days and tried to see if we could move the script to a different Walgreens.x they denied that’s. Coming back 4 days later we went to pick it up after not hearing anything from them. We got there to pick up on the 26th and they told us 2 hours….worst place to go. This is the worst customer service, the staff is unbelievably rude."

"This Walgreens pharmacy is terrible. Long waits to pick up prescriptions, it takes them forever to fill prescriptions, and more than once the prescription I was supposed to pick up on a specified day has been out of stock on that day. The automated phone system for this pharmacy is also usually grossly inaccurate as far as pick up times. Or it could just be that the staff at this Walgreens pharmacy is extremely slow and fails to meet the estimated times the automated system gives you. Unfortunately it’s the only pharmacy in the Vail AZ area."

"Probably the worst Walgreens Pharmacy I have ever seen. It's always understaffed or closed. Multiple times I've had major delays in getting prescriptions. One time I even had to drive to a different Walgreens over 30 minutes away. I would recommend using a different pharmacy. I still like Walgreens Pharmacy, just not this one!!"

"We lived in Scottsdale for 25 years and had three different Walgreens, this one in Vail is hands down better than any of those. I do not know why the bad reviews except I guess when things go right at a pharmacy how many people actually leave a good review? lol They call us to make sure we are doing well and if we have any questions about the prescriptions. Sometimes it is crowded but we live in Vail, lol. There is not enough of anything for all the people moving here. Never been to Safeway or Walmart pharmacy so cannot comment on those. Everyone at Walgreens as always helped us and got the job done."

"They used to have great techs who were friendly and helpful. Now they have a tech that refuses to discuss anything by phone and tells you you must come in to discuss anything having to do with your scripts or account. I moved my scripts to another pharmacy."