Walgreens Pharmacy

"Sat on hold for almost 30 minutes waiting to talk with the pharmacy about a prescription. I’m sick, so I can’t go in to the store discuss this. They don’t have a proper hold system that lets them answer calls in order. After 2 minutes of holding they pick up, say nothing, and but you back on hold. After 30 minutes of waiting I was “disconnected.” This happened again after 20 more minute of waiting. When I called and spoke to a store employee he told me there’s nothing he can do and that I could just come into the store. When I asked for help, explained I’m sick, and asked if he could get me a pharmacist he hung up on me. They do not start filling prescriptions until they speak to you, either in person or over the phone. They don’t take it upon themselves to start filling prescriptions as they receive them. Of course, since they don’t answer this means you have to go in, ask about your prescription that was sent over 2 hours ago, and be told “we just received it, give us an hour.” Every time! They are so unbelievably rude here. I hate that CVS has limited pharmacy hours, because Walgreens is the absolute worst to work with. I can’t remember dealing with a business that truly cared so little."

"The worst pharmacy in America!!!! Nobody ever answers the phone, and they intentionally put you back on hold when they do pick up. The pharmacist there, Matt, is the rudest most unprofessional, racist person I’ve ever met. He deliberately makes getting prescriptions difficult and does not even attempt to help people. He should have his medical license revoked for being such an unprofessional, jerk!"

"Nobody ever answers the phone. Getting a medication is always an ordeal, start to finish. Few things about the experience with this pharmacy could be worse."

"Never answer the phone and just hang up if you stay on hold. Walgreens is the only pharmacy I have trouble with"

"This place has really gone downhill in the last year and a half or so. Not sure what’s up. There is ALWAYS an issue with filling a prescription now and it didn’t use to be that way. Filling the wrong prescription, staff unable to find a prescription at pickup, sending refill requests to wrong places, always a long line, long waits when calling. Not sure if every pharmacy is this bad now but I’ll find out. Done with this one."