Level 550 550 East McKellips Road, Mesa, AZ 85203

"I lived here for a year, and would say overall mediocre at best. Front office never answers the phone, when they do 1 out 10 times they are not very friendly, and 100% do not expect your deposit back. I had the carpets cleaned professionally, there was not a single spot left and they still charged me over $900 to 'replace' them along with other things they 'found'. I have attached the pictures I took the day before returning the keys. You can clearly see there are no stains or holes, nor was there a dog anywhere in my apartment as I am severely allergic. Please beware before renting from this complex, you will most likely have to deal with an office staff who doesn’t care or is rude."

"I had the worst leasing experience when I came in. The lady in the front was very rude. She basically told me to get out because she couldn’t leave me in there. She had an appointment, and the appointment never showed up. Then I came in and she still chose to take two other people ahead of me when I had a scheduled time. I feel like because I am black. She chose to treat me very different than she treated the other people that were in there. my time is also valuable, and I feel like you should not treat your customers the way that you did. I hope for somebody from the property management can reach out to me and maybe I can set up an appointment with someone else but I feel like I don’t even want to choose to live there because I could only imagine how you guys would treat your residents."

"Level 550 has its imperfections as any apartment complex would, but it has been very homey since we moved in. Also, the staff is amazing!! Id like to give the staff a shout out for impeccable service to us residents! Maintenance is spot on too!!"

"We have the best team in the office the best maintenance crew the best residents and the best community. My sons are safe and feel welcomed everyday. My dog spike loves it and our family is at peace thank you level 550."

"These apartments are very quite and nice to live in! I’ve been here since July and i don’t have anything to complain about! My AC did go out and i called the office and they sent out the maintenance team right away even though it was almost time for them to leave and they stayed and made sure i had cool air in here before they even thought about leaving for the day, I can’t thank Mark enough for helping me out with some stuff in my apartment that needed fixing!!!"