Crosswinds Apartments

"I’ve been here for 2 years. Sure it’s not perfect here.... washers and dryers are constantly broken, won’t get anything upgraded in your unit, units are incredible small, you may have bugs occasionally But compared to my friends apartments in other areas, who’ve had vandalism, I’ve never had issues with crime personally. Yes, there have been drug dealings that go on in broad daylight because they keep renting to low life’s but the location is awesome, you can walk to downtown Chandler. You get what you get, for this price in this area."

"If I could give it negative stars, I would. Management does not care about cleanliness, customer service, or keeping residents happy at all. The pool has been shut down by Maricopa county due to health issues. The laundry room services have been closed down every other week for the past few months. The ladies in the office shrug their shoulders if you ever tell them about an issue. The only good part about this apartment complex is the maintenance staff, always amazing and friendly."

"Do Not Rent from here. I was at Crosswinds apartments for three months. I had roaches since day one. I told Jocelyn who is a leasing consultant of the issue on day one. She even came to my apartment to let me in the first day and roaches were present. She advised me that she would put me on a pest control list which never happened. They do have pest control come every Wednesday. But they neglected my apartment for a month. Until finally a technician came out to inspect the apartment. I was told it is a serious issue but that it would need to wait till next Wednesday when they come back. In the meantime my dog Rico was vomiting a lot due to the spray and eating one of these bugs. I got sick and my health was becoming an issue with the roaches being in the apartment. After 3 months still no fog treatment. I ended up signing an early termination contract because I could not live under these conditions anymore. They did not want to lose $$$ so they weren't willing to do the right thing and break my lease. $1538 is my termination fee. I would not advise living here if you want to deal with this issue."

"DO NOT MOVE HERE!!! This was my husband & I’s first apartment together & we hated it. The neighborhood is super sketchy. Our car got broken into the first week we lived here. I told the office & they didn’t even care or say sorry it happened or anything. Police are here pretty much every day for something. There are crackheads roaming around at night. Druggies Asking to use your bathroom at 2 & 3 in the morning. Crosswinds with also try to get money out of you any way they can. When we moved in, they told us that they would work with us if we were ever going to be late on rent, but every time we went to them before rent was due, they wouldn’t work with us. They charge you an $80 late rent Fee & then $10-$15 a day until you pay it. They also don’t get maintenance requests done in a timely manner. You ask them to call before coming & they don’t. You pay way too much for a crappy shoebox apartment. You can only have Cox cable, no other cable. There’s a church nearby that broadcasts their sermon on a load speaker every Sunday for everyone nearby to hear so be prepared for that. There’s cockroaches & other bugs as well. Everything in our apartment was falling apart k leaking. Our dishwater never worked & we had them fix it 2 or 3 times. It’s just not a good place to live & I would encourage everyone to look elsewhere. We’ve been moved out for almost 2 months & still haven’t received our deposit back!! UPDATE: It was clear that Crosswinds wasn’t planning on giving us our deposit back. It wasn’t until we got a lawyer & served them that they finally sent us our deposit. It took them almost 3 months to get it to us when legally they were supposed to have it to us within 14 days. Again, DO NOT MOVE HERE. They are horrible!"

"My step son moved into this apartment complex in March of 2017. He immediately realized it to be a mistake leading rapidly to a nightmare. Obviously, there are drugs everywhere, but the amount of drug dealers in this complex alone is unbelievable. The apartment he rented has had a continual odor and mold problem that the management refuses to deal with. Furthermore, when the roaches rearrange the furniture in broad daylight while your trying to kill them, that should be a flag to management, to call an exterminator. Still no action taken by the Management. I actually went and bought professional grade bombs to control the infestation. It worked for a month or so. Needless to say my son wants out. His lease expires March. These clowns are trying to get him to pay extra months rent. He gave them a deposit and the last months rent letting them know he was leaving. This is probably the worst managed rental property in Chandler."