Sonesta Select Phoenix Chandler

"My King room is pretty tiny, not much room, no dresser or dresser top to put wallet, etc., two very small drawers under suitcase stand to put clothes in, shower narrow, bathroom tiny. Towels are great! Bed was good. Pretty quiet even though some sports teams staying here. NO breakfast! Just a few sugar donuts and 1 carafe of regular coffee. Room had coffee maker. Front desk people very friendly."

"The staff was fantastic. But, the rooms were horrible. The mattress was hard as all get out. The room was just set up wrong. You could not relax in bed and comfortably watch TV because it was on a wall 90°s to the right. The bed and sofa should have been flipped. The ceiling was very vaulted and it made a base effect every time people in the room above us walked. Idk if the guy upstairs was practicing a speech or working off nervous energy but they did NOT stop walking for hours on end 7 steps from one side of the room. 7 steps back. Boom, boom, boom, boom, boom, boom, boom. Boom, boom, boom, boom, boom, boom, boom. Over and over non stop. The entire experience made for a miserable night. Other than the exceedingly polite staff I don't know why we would go back."

"Worst place I have ever stayed. The air conditioner was sooo loud and kept us up So we had to turn it off. It was like 1950’ unit. The windows were gross. Paper thin walls and heard everything in hall. Drag racing going on outside all night. They even charged 5$ to park in their own parking lot. Don’t like being nickeled and dimed when u check in."

"We live in the area and did a 2 day staycation at the Sonesta in Chandler. The service was great, the place and our rooms were clean, the staff went above and beyond to make my husbands birthday very special. They offered us late check out for a nominal cost so we got to stay until 4:00pm. It was nice, very close to a lot of eatery. Rooms were the perfect size for family of 2 with kiddos. We had a little sliding door and patio right to the pool entrance, they have pool towels for you too! Overall, we give this 5/5 because we had such a great experience with the hotel and great down to earth with the friendly staff! We will def stay here again! The main lobby was also very nice, and the lady at the cafe was sweet to us! Our lamp wasn’t working, they replaced it immediately, the hotel jazzcuzzi was out and that was beyond everyone control. When I did ask they did well with accommodating us for this minor inconvenience. Lastly, if you want to have room service make sure you request it, somehow we missed this part and it wasn’t a big deal for us because we enjoyed it!"

"As an other review I get to my first floor room and realized it had a sliding door accessible from the outside. The 2 dude on reception are more interested to play on their phone with the shoes on an other chair then work. He try to sale me an other room more expensive because they don’t found my reservation…."