Tierra Palms Apartments

"It took them two months for them to repair a water leak, an open drywall closet for weeks and only fixed it because I put it on social media!!!"

"Lived here back in the day can't say to many bad things about it it was always pretty clean and quiet never had any problems here"

"This apartment is not a safe or well taken care of place. The font office is no help they are scream at attended and flipping them off. I've come to this place several times to pick up my son. From my ex who I not who I have a great relationship with. And I've seen her home and the things that have gone on with the apartment complex not fixing windows no repairing AC units for 6 months to the longer. This place is not maintained well at all front office won't take calls so you have to go to the front office just to get a hold of somebody. If you guys are reading this no no that this place is not a home there's people breaking into other people's units all the time the maintenance does not communicate at all note to yourself don't move here."

"Zero stars if I could!!! My daughter lives here and her car was broken into in broad daylight. We were told the cameras on the buildings don't even work, there is no security, nothing to stop thieves from breaking into your car or apartment and stealing whatever they want. The place charges over a thousand dollars a month for a one bedroom apartment and no security at all. Management doesn't care and there's no way for the police to do anything without cameras. Definitely an unsafe complex"

"You can't pay rent online because their website is down/the page to pay rent has a broken link... Who knows how long this has been, but I've been trying for two weeks now. I'm extremely technologically-savvy and it still wouldn't work from any computer, phone, or tablet I tried. The leasing office tried to tell me that it was an error on my part, yet I spoke to someone else in the office almost two weeks ago who said she had plenty of complaints that people could not pay their rent online. I live out of state and was trying to pay rent on behalf of my father, but they also would not take a payment over the phone. I downloaded the apartment cast app, as the website said to do and as I was advised to do over the phone by the leasing office. The app also gave me an error message and said that my dad's account was not set up for online payments. Two weeks have gone by with me calling every other day or more and I was still unable to pay rent for my dad via the phone, the website, or the app. Then today, the leasing office told me that if I get his rent their via mail by Friday he won't have any late fees. So now I had to overnight something for $30 to avoid a late fee that I shouldn't have had in the first place. By far the worst customer service I have ever experienced and I have worked in customer service, as well as in an office environment, and I know that it's truly not that hard. Not to mention the place is not that safe and not at all nice. Bugs, loitering, police there constantly from what my dad told me. Don't waste your time or money. Attached is the error message that I've received for two weeks while trying to pay rent online. The website is awful. I also emailed these images to the leasing office multiple times and never received a response."