Bright Horizons at Banner Baywood

"This facility has gone down hill. Recent safety concerns forced me to pull my son from this facility. An intruder attempted to enter the building and minimal information was provided to the parents. This comes after they had plumbing stole from their building that forced them to close the daycare for a day. Additionally, a grandparent that was picking up a child threatened to bring harm to me and my vehicle the next time he saw me after an alleged ding. Police were contacted and I report was filed however charges cannot be pressed because their camera footage has not been working for months. Parents are not notified of this issue and we only found this out after a police report was made and police police attempted to collect footage of the incident. Needless to say this man is still being allowed on campus even though he is a harm to parents and potentially their children. To my knowledge parents have still not been notified that their cameras do not work outside the facility that monitor the perimeter or are supposed to monitor the perimeter. The daycare does not take these issues seriously enough and issues are often skirted under the rug when they are addressed with the Director or any sort of management."

"My kids love the school. Super nice teachers and staff. Flexible hours."

"My son enjoyed this daycare. It’s a clean and safe environment. I loved seeing pictures on the app of all the different activities he would do. I’m glad that we left the previous daycare and made the switch. Our experience was so much better here. Thank you bright horizons for taking care of my little one."

"I love it sooooooo much!!!! So very happy with everything here for my children! Very welcoming and friendly. My babies feel safe, comfortable and like home. The front desk is always very kind and welcoming. The teachers my babies have are very nice and will answer any questions and guide you where you need to go get answers if they don't know something. I'd like to mention that Adam who is my little three-year-old boy's teacher, is very kind generous polite and does very well with my little boy to make him feel at home and happy. My children are always happy when I come to pick them up and have positive things to say about school most of the time. My children are always clean and look just the way I brought them. I also have noticed that my children seem to be talking more and improving in such a short time and their growth and development."

"The staff at bright horizons have made the transition into daycare so wonderful. They truly go above and beyond our expectations every day. I love that each class has a teacher and a curriculum, so it’s not just basic babysitting. Our child has learned so much and is much farther ahead than other children her age because of all of the education and attention she receives there. I truly don’t worry about her during the day when I am working because I know she’s so well taken care of. It feels like her extended family. They have pictures of us in her classroom so if she misses us they can talk about us. They truly are such a great place! Highly recommend."