Banner - University Sports Medicine and Concussion Specialists

"The whole staff is really knowledgable, friendly and explained everything so we can understand. My children imput was always taken and questions answered, I felt my kids were taken care of."

"Banner Health used to be better than this years ago, they have declined tremendously and I don’t trust any doctor from this point forward! I will never see a doctor ever again, they can’t or don’t want to understand or know why I have constant dizziness (vertigo) and they’re famous words are “I CANT HELP YOU!” I hate doctors.. Personally they don’t care about you, it’s just your money!!"

"Absolutely wonderful patient care. From the front desk all the way to the time I walked out the door complete respect, care, and concern for my well being. Seriously I would recommend this clinic to everyone. Thank you"

"The staff and Dr. Lambert where Amazing, Friendly, Professional, just to name a few qualities. They treated my daughter so well. I highly recommend them."

"I arrived early for my Scheduled procedure and was met with a Physician who decided he’d talk instead of completing any type of procedure. I am Very upset with Banner for recommending someone whose staff failed to communicate properly, failed to properly submit Prior Auths appropriately and correctly filled out. I waited weeks due to the office’s inability to follow Banners Own Procedures. I made my regular Physician Dr.Werk aware I’d need anesthesia to do an Epidural due to my mental disability and physical and emotional stress I’d endure. After weeks of preparing mentally and having support to get this procedure which would’ve made my quality of Life better- The Doctor S. Spoke for 25 minutes, after I insisted we go ahead with the procedure without anesthesia multiple times. Then states he ran out of time for the procedure and wouldn’t be able to complete it during the visit. I asserted my objection stating that was not right and he said “Okay, have a good day” and walked out of the room. I was overwhelmed with emotions and I had been praying and preparing mentally for this for the extended period of time. Upon my exit I requested to speak with Dave the office manager who listened to my complaints and spoke to the doctor, Dave then stated the doctor will not perform any procedure on me today now due to the high anxiety built up. The anxieties are part of my mental illness and autism. Which I informed the doctors promptly each visit. I am very unhappy with Banner Sports Medicine and Orthopedic for the referral, for their failure to properly fill out prior authorizations and then failed to complete a procedure they had me prepare for and arrive a half hour early for. I cannot believe the incompetence of each level of communication by the facility. I made several calls regarding these issues and still I’ve received no apologies, no Referrals which Dave stated he’d call me with that day. I wish they had better quality and more respect and care for patient with mental disorders and severe pain in my spine due to degeneration caused by Ankylosing spondylitis. The physician showed true concern for me other than it would be an inconvenience for his day. I will not return to Dr.Sollenberger ever again. To walk out of a room while I was voicing my objections and concern for my pain was highly disrespectful. This entire company has gone downhill. And it’s due to physicians who do not care about patients anymore, they’re just riding the wave until retirement and pension time to live happily and forget about the lives they negatively impacted. Obviously Banner doesn’t even have the time to reach out to me. They reply to reviews that state “BringLunch” but not a legitimate complaint. Horrible"