Camelback Women's Health: MedSpa

"I should rate lower. Rebecca is a BIGOT and will not assist you if you are of any other sexuality than straight. She gave me a sermon and it was extremely disgusting and full of bigotry. I've contacted my lawyer and we will be coming for the entire business should she remain employed. THIS IS NOT A SAFE SPACE."

"I had to wait over an hour!!! I hate that!!! The workers in the office had an attitude which was very rude and unexpected because I had a big ass smile on my face after waiting for over an hour. So I really didn’t appreciate that."

"If you love hidden charges, being hit with unexpected bills, and waiting long amounts of time, this is the place to go. I normally see Julie Bergdale, but unfortunately I had the misfortune of getting stuck with Audrey Steincamp for my IUD placement. Julie is great, comforting, and helpful. Ive been seeing her for years and she would always explain everything to me so nothing was a surprise. When I talked to her about getting an IUD she went through all my options and explained the procedure. She told me to wait until my period started, I would then call right away and get the IUD placed. So when my period started and I called to get the IUD, Julie's schedule was booked and I had to take whomever was available or else have to wait longer (and not be on my period) to get the IUD. So I agreed to let someone else do the procedure. The procedure was very painful, but I already expected that from what Julie told me and my own research and talking to friends. After it was placed, Audrey told me to come back in several weeks and they would check to make sure everything is OK. I came back for that appointment, and Audrey took a look and said "hmmm, I can kind of see the strings but I'm not quite sure. Did you feel the IUD fall out?" I said no, I'm sure I would've felt something like that fall out. She said "I want to do an ultrasound just to make sure it's still there." It already took them a while to bring me back and for her to get into the room, so I asked how long it would take because I didn't feel it was necessary and I was getting close to being late for work. She said it would only take a few minutes. So I go into the ultrasound room, and shortly afterwards a man walked in. I thought she was going to do it or another woman. She never asked if I was ok with seeing a male, which I wasn't. He was very nice, but I was uncomfortable with this "surprise." He said it's still in there and I left feeling very uncomfortable and shocked that I wasn't even consulted if seeing a male was OK with me. I mean I've always seen women and they don't know if I've had prior experiences that make me feel anxious/uncomfortable with males being "down there." Then, to put the icing on the cake they send me a bill where I have to pay $100 out of pocket for the ultrasound so Audrey could have "piece of mind" that IUD was still there. Avoid this place if you value transparency and if you want to be someplace where they care for your wellbeing more than their pockets. I was in contact with the office manager about the charge and she didn't care. She hid behind some legal papers you sign at the visit. Literally she said I signed a " financial agreement included in your new patient paperwork." I've been a patient there since I was in my teens...so you know nothing was ever read. And even if I did read them I'm sure those documents don't state that you're going to pay for someone else's piece of mind."

"My first pregnancy and I initially went to an OB office in arrowhead area while they were nice I didn't love it, so I came to the Tatum office to see Dr. Schwartz. She caught two things my other OB did not. She was knowledge and very experienced, but most important I really felt like she cared and made me feel a bit more comfortable with all these changes."

"Today was my initial ultrasound with the OB after seeing a fertility specialist and I'm not positive I will return to the office. Multiple receptionists were very unfriendly and not willing to help. I saw two assistants and a PA and Dr and I felt it was very rushed through my ultrasound with the doctors talking above me and not to me. When I did my first ultrasound with my specialist he was amazing and showed me the heart beat of my twins and arms and legs along wih them moving. Today was rushed, fast and really not very helpful. I did not love my experience here at the office. I did have one nice assistant that was very friendly because she too is having twins but other than that I did not get much from this experience."