Dogtopia of Scottsdale-Raintree

"Updating review 10/30/23 I called this morning to check if I could take my dog in for day care. They said yes, so I drove on my way to work, when I arrived the front desk girl told me she is 7mo and need to be spayed. Not that I’m complaining this facility requires dogs to be spayed, but that I called this morning and was not informed of this, nor did I receive any other type of notification for this requirement. I’m on my way to work, got rejected, had to take my dog back home, then get to work again, so I just wasted a lot of time and was late to work. I will not be returning. Original 5 star review: This place has wonderful staff! They’re always so welcoming."

"Highly recommend for dog daycare. The employees are total dog lovers, and the dogs are all vetted before being allowed to join the pack. Each day has something different for the dogs to enjoy. Our pup's favorite is pool day! It is a bit pricey compared to Petsmart, but there is more room, and there are crates for nap time and time outs. Also, webcams to watch you pup play! All in all, it is a great experience for dogs and owners alike."

"Dogtopia has been less than communicative. We had our purebred Siberian Husky there for 2 weeks boarding and then some day camp days. Our husky has been temperament tested and is around our 2 and 5 year old constantly as well as other dogs. When we picked her up on her last daycamp day we were told there was altercation between her and another dog but nothing further. fast forward 2 weeks later and we go to drop her off for a scheduled daycamp only to be told that she’s been dismissed. We never received missed calls or a voicemail. No emails. Just showed up and told she’s never welcome back because the other dog was injured. Absolutely ridiculous. Including a picture of the “killer dog” in question. I do not recommend this place at all for any high energy breeds."

"Our doodle, Wrigley, LOVES dogtopia. He goes twice a week and plays in the toy box even though he’s 45 pounds, he’s a big scaredy-cat of the big dogs. I love being able to check in on him with the webcams and see how he plays with the other dogs. In the beginning, Wrigley was a little Overwhelmed with all the play but now thoroughly enjoys going. He even knows the word “dogtopia” and gets so excited when he hears it! The people are very kind and make sure Wrigley is well taken care and has a blast each time. He comes home, eats dinner and sleeps until the next day. He’s even relaxed the next day when he’s not at dogtopia. They really care about the animals. To give you an idea, the first day we dropped him off he was in the play pen with dogs his same size. They saw he was anxious (since he’s used to playing with small dogs) and called me right away and told me he was going to go in the toy box. He was much more comfortable there. It just goes to show they are paying attention to each dog and how they are feeling. They gained my trust big time! We are excited to try boarding services this thanksgiving. Thank you for always treating Wrigley like your own!"