OnTrac
About the Business
OnTrac is a leading institution in the last mile e-commerce delivery industry, located at 6855 Lisa Frank Avenue in Tucson, Arizona, United States. With the largest 1 and 2 day ground footprint, OnTrac is able to deliver faster to meet customer expectations and build brand loyalty. By specializing in small package delivery, OnTrac is able to save on costs and offer lower shipping rates to clients. Serving 35 states and Washington, D.C., OnTrac delivers where customers are located. OnTrac offers a proven alternative to single-carrier shipping strategies, helping clients mitigate risk, save money, and increase flexibility. Exciting delivery opportunities are available for professionals who are passionate about customer experience, have a positive attitude, and pay strong attention to detail. OnTrac uses its geographical footprint and infrastructure to provide support in times of need, including disaster recovery, hunger relief, and community health improvement initiatives.
Photos
Location & Phone number
6855 Lisa Frank Ave, Tucson, AZ 85756, United States
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:00 AM - 11:00 AM
Sunday:
Closed
Reviews
"Worst logistics service ever. After updating shipping info three times with customer service, package is still undeliverable. I can't wait to see what other excuse they give for not delivering, this time was due to no acces code. Don't have gates where I live. They are the worst."
"Promised a package on Thursday. Today is Christmas Eve and I'm sure I won't get it. Everyday I get a text that says it's out for delivery, then later a text that it's been delayed. After reading the reviews I have no idea why any company would use them. Really Best Buy? Look somewhere else."
"Was called by my office and they instructed my driver with the directions to my apartment yet they never delivered. They ruined my Christmas present it was a very expensive monitor I ordered online, sucks to see companies like Walmart work with this shipping company. If I could leave this company 0 stars I would. Very mad about the delivery services not only is it late but they failed to deliver!!!!! DO NOT USE THIS COMPANY FOR DELIVERY!!!!!!!!!! Honestly what a horrible experience…"
"Here we go again.... trying to get a hold of an actual person. Package that should have been delivered, says weather delayed on a sunny day. This seems to happen every time Ontrac is set to deliver something. We actuallydo our best to avoid ordering from companiesthat use ontrac, just missed it this time. Looking at the other reviews we are not the only ones with this problem. Why would you run a business like this? Why do people still use them to ship products? Negative stars."
"My package is officially missing from the warehouse and not one person can find it. This is not the fist time this has happened. I truly hope the drivers are not stealing packages for their own gain. Yesterday a driver delivered my dads package, and the driver mentioned he would let the owner know about this matter. Still nothing. Very disappointed."
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