Domino's Pizza

"Delivery order… ordered special $19.99 pizza, cinnamon, soda. Also order wings. Only received pizza and wings. Called and requested soda and cinnamon dots to be delivered, was told that’s not what I ordered and they wouldn’t honor the delivery person was not nice. Hope driver enjoyed that last 25% tip."

"Female staff (she didn’t give her name) is extremely rude and will hang up on you. Ordered pizzas, sandwich and cinnamon twists with contactless delivery but no sauces were delivered. I had ordered online so I called the store and asked if anyone was coming this way with another delivery and could drop them off. The female staff member never answered the question and just told me she could refund me for next time…I asked again if anyone was coming and said it doesn’t do me any good to have half the order (point of cinnamon twists is to come with the sauce) and rather than answering me or even apologizing, she hung up. Maybe it’s petty but when you’re dropping $35 for an order (couple times a month), you could at least ask for someone who doesn’t have the personality of a pit bull. We live close by but not within walking distance- hence ordering delivery. I’ll go out of my way now to order from somewhere else. Considering I live in a populated area, I don’t see why dropping it off on the way to a delivery close by would be a big deal but apparently it is. Just lost a customer. Also, the food was terrible. I ordered chicken bacon ranch sandwich in addition tho the cinnamon twists. There’s more bread than meat, cheese and bacon on the sandwich and the cinnamon twists…well, the picture advertised is definitely not what’s received"

"Ref: Order # 697 Date: 11/27/2023 A few days ago I ordered some food to be delivered to my residence. Before I realized it, the order delivered was not mine, and belonged to a different customer. When I attempted to call this store, I was automatically put on hold for over 20mins. So I decided to just take the wrong delivery back to the store and advise them of the situation. While waiting for the correct order to be remade, the delivery driver showed up at this store. I told him what he had done. The response that I received was a bewildered stare from him with no apologies or concern whatsoever. Furthermore, you would think that a manager would at least provide me with some sort of discounted price or a coupon to make up for the error. NOPE! All I received was a sorry. The only reason I just did not demand a refund was because my family was hungry and didn't want to get anything else. On top of it all, the delivery driver still got his tip??? Unacceptable!!!"

"This would be a five star if they would fix the app, although I realize that isn’t their fault. I placed an order through the app, and it said it didn’t go through, even though I got an alert from my credit card that it did. I called the store and got instructions on how to request a refund, although when I tried to follow them they weren’t good instructions. Luckily the charges appeared to have been reversed on their own, either my credit card or the app managed to do it. Anyway, I got the order to go through and the pizza was great. I have never had issues with them, only with the app."