Banner Health Clinic

"Place sucks, fantom visits, stay away from Banner they don’t care about you just your insurance. Don’t believe me call their billing dept if you have an issue and see or better yet ask for administration. Literally no avenue for issues other than make a payment."

"Dena FNP has an amazing bedside manner. However after only 5 months with this office as my PCP I've decided to establish care elsewhere. The biggest problem with this office seems to be doing things in a timely manner. I had 2 referrals done for a condition I never had...Because they couldn't find a subspecialty that would take my case for the issues I was having. The referral coordinator was rude when challengedwith this mistake. Took them 3 weeks to get answers about a medication prior Auth. Rather than call the insurance for medicinal options they offered to call a script to a self pay pharmacy. (Took the new PCP 4 days to auth a similar medication.) Front office has a pretty lackluster attitude. My last OV the provider was double booked. TBH I expected more from a Banner facility. I'm happy to use this office for acute care. However I no longer trust them with my complex history/needs in a long term sense."

"I don’t normally drop reviews however this facility deserves one. First Laura Stager is amazing, she is kind, compassionate, understanding and offers exceptional patient care. Second I had to get a wellness exam Laura was booked out which is no surprise due to how great she is so I saw the new doctor Justin Cole. He also demonstrated exceptional patient care, he took his time, answered all my questions, made sure I was comfortable through out the wellness exam made sure I felt heard and understood. The medical assistants in the back were kind, had a smile on their face and also engaged in conversation. The girl that did my labs was also very outgoing and friendly. Lastly the girls at the front desk always have a smile on their face, they are willing to go above and beyond especially when it comes to dealing with my health insurance. I will definitely continue going here for my medical needs and will either see Laura or Justin as they are both great Doctors"

"Excellent service. Dr Cole is a great addition to the clinic as a young , knowledgeable, enthusiastic and caring person. He is professional and efficient. Better yet is he has plans to make Casa Grande his home for the foreseeable future."