Biltmore Cardiology - Casa Grande

"apparently, they DO need the signs up re: abusing the staff, as the receptionist, who i found out was the office manager, was over the top rude and unhelpful. no issue with the doc, who we are scheduled to see, but what a terrible impression the front office person gives. after scheduling an appt and getting a referral, there was no record of either when we got there, and no offer of assistance or remedy. she was super inappropriate and unprofessional and, after multiple phone conversations, the end result was the same. it was a huge waste of time trying to navigate the front wall that is the office staff just to get appropriate and timely medical care, which we pay enormous sums to have, and by the way, pays the salaries of the people we are forced to deal with. apparently, these reviews generate a report and i would suggest recording these initial encounters; patients and their caregivers should not have to be put on the defensive. a huge negative experience that was avoidable with common courtesy. would give 0 stars, but that is not an option."

"It seems as if every time we come here we wait way past our appointment times. And not by only a few minutes.. also the front desk staff changed, the previous front desk person was extremely rude, the new one who was working this day was very friendly and helpful... you may not need the signs up for mistreating the staff, unless the rude woman still works there... you would have gotten four stars if it wasn't 20 minutes past our appointment time and we were still waiting for our appointment,,,,"

"Service was great by everyone @ the office, doctors, front desk staff, nurses. Doctor explained every question I had, nurses always aware I was ok while test were getting done one me. I really recomend this office!!!"

"Excellent service."