Mattress Firm Sonora Village

"Purchased a mattress last night from Brandi. Brandi was extremely knowledgeable and extremely helpful with explaining all the different options available. Even though we arrived at the store 15 mins before it closed, Brandi stuck around until we found the perfect mattress and was able to get it delivered next day. Awesome work and much appreciated!"

"Benny made buying a mattress (very important purchase to me) as easy and wonderful as it possibly could be. As soon as I told him what I liked he cut a big room down to a few choices and made things much easier. Gave me options at different price ranges for things I was considering. Couldn’t have asked for better. Would highly recommend this place and Benny for sure!"

"I came into this beautiful store to buy a mattress and was not disappointed! Jobina met me at the door, was not pushy. She was very helpful in finding me the mattress I wanted without trying to push something more expensive on me. 5 stars!"

"I always hate purchasing things like cars and beds because there are so many options and so many different prices for items that appear to be identical and the sales people want to push you into a purchase because that's how they get paid. A few days ago I went to Sonora Village location of the Mattress Firm and met Benny--WOW! What a breath of Fresh air! I told Benny that I had been looking at a specific mattress from one their competitors. After asking a few basic questions Benny showed me three mattresses that were very close to what I had been looking at from the competitor. Unlike most sales people who seem to think they can make the sale just by trashing their opponent like they were running for congress; Benny explained the differences between the beds he had and the one I had been looking at. Along the way, he pointed out all the benefits of the mattresses he had available. Benny took his time and explained the answers to each of our questions and explained his answers very well. The man knows a LOT about mattresses, both the ones at the Mattress Firm and their competitors; however, he also understands how much is too much information--do you really care about things like the do not remove label or what the weave type and thread counts on the bottom cover of your mattress are? If you do, Benny can tell about all of those details; however, for someone like me who really could not care much less about those details, Benny shares just the right amount info. Benny is, by FAR the best customer service rep I've ever run across in any mattress or furniture store. If you are shopping for a mattress, Call Benny and set an appointment with him--you won't be sorry and you will not hate the mattress-buying experience."

"This is a huge store with a fantastic selection of mattresses and foundations. The associates are knowledgeable, friendly and low pressure. We worked with Tom Davis who helped us make an appropriate, well informed decision. Additionally, we had out of state delivery issues and Shanika was amazing!! She worked out all of the crazy details and kept in touch with us every step of the way. Her professionalism and follow through were so helpful and appreciated! I highly recommend this Mattress Firm!"