Sonora Quest Laboratories
About the Business
Sonora Quest Laboratories, located at 9890 Estrella Parkway in Goodyear, Arizona, is a leading health institution offering a wide range of diagnostic testing services. They are currently offering $0 out-of-pocket COVID-19 testing for eligible individuals. Patients can order their own COVID-19 diagnostic test and schedule an appointment through their online platform, My Lab ReQuest. Sonora Quest is contracted with the majority of health plans in Arizona, but not with certain specific plans. Patients with non-contracted plans are advised to visit a contracted laboratory to minimize out-of-pocket costs.
The institution also provides the option for patients to schedule appointments for a phlebotomist to come to their home or place of business for blood sample collection. This service is available for a prepayment of $60 and is not reimbursable by insurance. Patients with COVID-19 symptoms are advised to schedule their appointment 10-14 days after symptom onset, regardless of vaccination status.
For routine testing ordered by a medical provider, Sonora Quest partners with Getlabs for collection appointments at home or office. They also offer employer-directed drug screens through Quest Diagnostics. Patients are redirected to the Quest Diagnostics site for these appointments, where a separate account will be required. Sonora Quest's chatbot is available for general information about their services but cannot provide medical advice or interact with live representatives.
Location & Phone number
9890 Estrella Pkwy, Goodyear, AZ 85338, United States
Hours open
Monday:
7:00 AM - 3:30 PM
Tuesday:
7:00 AM - 3:30 PM
Wednesday:
7:00 AM - 3:30 PM
Thursday:
7:00 AM - 3:30 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
7:05 AM - 12:12 AM
Sunday:
Closed
Reviews
"This lab is appointment ONLY ! which is very nice because the wonderful ladies took their time with my baby. It was a team effort but they were knowledgeable, quick, gentle and patient! I’m a phlebotomist myself and these ladies did great. I will be bringing my child back for future lab work if needed."
"I was in and out very quickly. 40 minutes from the time I left my house and came back. The technician that took my blood was very good. I got stuck once and though my blood ran slow she didn’t collapse my vein by moving the needle around. Very pleased with the experience."
"If the front desk associate was more concerned about her job rather than what I’m doing with my newborn, I would have given a better review. Her snotty attitude along with telling me “your baby is hungry” while she’s crying as I was juggling a car seat, a diaper bag, and her all while trying to reach for her bottle was a no for me. Staring at me after I’ve been feeding her and then saying “is this your first baby?” Like I was doing that wrong too… Will not go back and regret not telling her off."
"I've had appointments at labcorp and had to wait an hour past my appointment time. Today I thought I scheduled an appointment but it did not go through she stated they could take me as walk in with a 20min wait . Very polite and understanding and the gal who drew my blood WOW didn't feel a thing 6 miles later. Awesome ladies keep up good work."
"Small but mighty! The staff goes the extra mile to assist you. An appointment is actually an appointment at this location and not a time to show up and wait less time than others in the waiting room. This review is 6 weeks late. However, I need another appointment and I will return to this location now and from here on out. I will happily drive 10 miles out of my way to save 1-2 hours out of my day."
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