Revere Health Imaging – St. George

2825 East Mall Drive, St. George, UT 84790

"Imaging is a horse and pony show. Stating I didn't need a pre-authorization for an MRI, but clearly I do. Unfortunately, I had to cancel both the MRI and Dr. appointment and need to find care elsewhere. Both times they stated they were going to send me an email stating I do not need certification and the second time they said they got a verbal authorization. My insurance company can't confirm either one of the claims."

"After the scan was completed it took two phone calls from me and one from my Dr’s staff for them to FINALLY send the results back to my doctor. All while my symptoms continue to worsen and an assurance immediately after my scan that they would send the results to my Dr immediately. I’m so disgusted that they told me my dr had to REQUEST the results to be sent! They should have been sent immediately without any request! All of the necessary information was immediately available to the imaging staff and yet they created unnecessary delays and problems. I absolutely will never recommend Revere Imaging to anyone for any reason."

"Whenever I go to IH for imaging I wind up getting stabbed at least four times. This is why I have a port. My veins are almost non-existent. At Revere health they always have an RN on staff to access my port so I don't have to go through that. The staff is always friendly and I get in and out in no time whether it's for an x-ray or for any other kind of imaging or lab work."

"If your child needs an MRI, I would not recommend going here. My daughter has had previous MRIs, at the hospital, and I have always been allowed to go with her to the imaging room. This is not the cause at Revere. They said I could not go with her and asked me to go back out to the waiting room. I went out and asked at the front desk. I told them my concerns. She is a 14 girl and was not comfortable being taken back alone with a man. Who by the way looked very unprofessional in his appearance. I will, in the future, pay the extra cost to go to the hospital."

"Hello, My name is Bethann Ryan. On 10/19/22,Revere Health Imaging St George office called to inform me that my Doctor, Matt Irvin would be performing my surgery on 10/27/22, not 10/26/22 which was scheduled me by Dr Irvin's assistant, Kevin. The caller told me Dr Irvin only performs my procedure on Thursdays. I first would like to inform you, I live at the North Rim of the Grand canyon, a three hour drive from your st George office. I told the caller on 10/19 my situation and would appreciate clarity. She assured me she'd call back. I never received a call. On 10/24/22, I called for clarification concerning my surgery. For example, Which day am I scheduled, what do I do after surgery. Again, I was told by your office they would get back to me. I attempted to talk to Dr Irvin assistant but couldn't get through, I left a message. On 10/26/22, I drove to my surgery appointment. Two hours into the drive, I called Rever Imaging to ask the above questions again. The Imaging employee told me, I needed a driver post surgery If I'd known this, I'd have arranged this. I'm enduring á great deal of pain still in my neck. I paid, 95.48$ for a hotel believing I'd stay following surgery, and spent 30$ of gasoline only to not receive my surgery. I was never told I needed a driver following surgery. Of course, I've received nothing but erratic communication concerning a medical procedure. Very alarming Bethann Ryan"