Sally Beauty,

4727 East Bell Road, Phoenix, AZ 85032

"Placed an order at another location for the "As I Am Curl Color" in Emerald Green so I can pick it up after work Because I needed it for a party that same night. It was barely 7pm but online said they closed at 8pm and they were already closed. This was a huge disappointment! Come to find out several locations were closed already because of being short staffed. Finally got ahold of someone at this location and they said they were still open until 8 PM! You guys made my night! Thank you so much to the manager here and I apologize I missed your name but you are great! My new go to location when shopping at Sally's."

"both times I went the girls were so sweet and helpful. one warned me of creepy guys and talked friendly with me while I shopped and the second was able to help me use my rewards so my total was free (:"

"Always. Closed. This is the fourth time in a row that I have come here and they are closed during business hours. 3 times between 6-7:30 PM and today at 1:30 P.M., with a sign on the door that says “Closed for lunch”. This is the only Sally’s in the area that does this. If you’re business hours don’t match what’s posted on the door AND internet, then please update it."

"Went to this Sally’s, spent 150$, after checking out, the girl at the check out told me there are no bags, when I asked for a box or literally anything else to carry out my purchases as it was too much to carry by myself, she told me “I don’t know what to tell you” when I asked her name she refused to tell me but she has bright pink hair and an unfortunate disposition. no offered help, awful attitude, and frankly incredibly insulting. There are Sally’s all over, avoid this one."

"Terrible customer service from the manager! I went in for a comb, marked $4.99. The very sweet cashier rang it up and it came out to over $9. I let her know the price was wrong so she went and checked. Once she saw the tag, she asked her manager what to do. The manager said there was nothing they could do, even though it was clearly labeled $4.99, I would have to pay the price it rang up at! Absolutely ridiculous. I will get the comb from a different store."