Liberty Mutual Insurance

"I have never had seen a more incompetent business in my life. You can’t get them to understand anything you need. And that’s if you can even get someone to talk to or that speaks any English you can understand. I tried to get a policy changed on a rental insurance and five times they couldn’t get it right. What a waste!!! Sure. Good prices. But hope you don’t have to speak with anyone. Be ready to push a whole bunch of buttons!!Horrible customer service!!"

"Never had a ticket or been in an accident, they just upped my premium by 67.00 a month, for no reason at all. I will not be with them much longer."

"Do not work with Casey Payne Lead Sales Representative.. he lies about being able to match your current policy to get your business. . After repeating my self many times on the importance of matching my previous policy from Geico and him reassuring me he did, HE LIED! I switched over like 8 months ago and I now need a windshield replaced and I have no coverage!! He said we would call me back days ago and never heard back"

"They cancled my policy because a speeding ticket and useing there glass policy most bogus reason ive ever heard not to insure some1 never had that issue with any agency ever and the ticket and glass coverage was over 2 years ago"

"My car insurance was going to be increased $100. No citations, no accidents. My insurance agent couldn't tell me why. He would look into it and get back to me. Never followed through so I went with progressive. Same coverage but $50 less a month. I just received a letter from a collection agency stating I owed for my final month of coverage. My agent nor anybody else attempted to contact me me. so now it's affected my credit. I sold my home in Arizona in 3 days to move 1500 miles away and been securing housing. Been quite busy. I was not trying to screw you guys JC. Never will I ever recommend this company that conducts themselves in a less than professional manner"